Answered

Is it possible to add links or reference the knowledge base in the prompt action

(1) Share

Report

Posted on by AB-12031119-0

I created a topic. In that topic, I clicked on "add node" then "add a tool" then "New prompt". When I click on "View model details", and I click on "+Add content" I get the option to choose from the knowledge sources. Unfortunately the only knowledge sources I can reference are: Dataverse, Salesforce, Oracle Database and Zendesk. Why can't I reference either the docs from my knowledge sources that I uploaded or something from my sharepoint / onedrive?

Categories:

Bot administration

Building Copilot Studio chatbots in Microsoft Teams

Topic creation & management

I have the same question (0)

All responses (4)

Answers (1)

Sort by

Verified answer

MS.Ragavendar 7,431 Super User 2026 Season 1 on at

Like
a
(1)

Report
Copy link

Link copied!

@AB-12031119-0,

Currently the knowledge source are limited as per Microsoft there is no definite plan about SharePoint and OneDrive we have to wait.

Add knowledge to your prompt

✅If this helped, please Accept as Solution to help others ❤️ A Like is appreciated 🏷️ Tag @MS.Ragavendar for follow-ups.

Was this reply helpful? Yes No
Suggested answer

DP_Prabh 381 on at

Like
a
(2)

Report
Copy link

Link copied!
Hi @AB-12031119-0, “Add content” in Prompt shows only structured connectors only (Dataverse, Salesforce, etc.). Knowledge sources (Files / SharePoint) are not usable as prompt inputs. That’s why they don’t appear. If you want to get data from sharepoint then you may:

Use Microsoft Power Automate to fetch the file (SharePoint/OneDrive)

Pass it to the prompt as dynamic file input.

I hope this works for you!

Was this reply helpful? Yes No
Suggested answer

Sayali-MSFT Microsoft Employee on at

Like
a
(1)

Report
Copy link

Link copied!

Hello @AB-12031119-0,

This behavior is by design.
The New prompt tool in Copilot Studio only supports structured enterprise data sources and does not have access to agent-level knowledge sources such as SharePoint, OneDrive, uploaded documents, or website knowledge. Those sources are only used by the agent orchestrator at runtime, not within prompt tools.

Reference Document-
1. Knowledge sources summary - Microsoft Copilot Studio | Microsoft Learn
2. Add knowledge to your prompt - Microsoft Copilot Studio | Microsoft Learn

Was this reply helpful? Yes No
Suggested answer

deepakmehta13a 369 on at

Like
a
(1)

Report
Copy link

Link copied!
Hi,

This is expected behavior based on how Prompt actions and Knowledge sources are currently designed in Copilot Studio.

The “+ Add content” option inside the prompt (View model details) only supports structured data sources such as:

Dataverse

Salesforce

Oracle Database

Zendesk

These are supported because they expose tabular/structured data that can be directly queried by the model.

On the other hand, knowledge sources like:

Uploaded documents

SharePoint / OneDrive files

are part of the Generative answers / knowledge grounding experience, and are not directly available inside the Prompt tool configuration.

That’s why you don’t see them listed in the “+ Add content” section.

If you want to use your uploaded knowledge or SharePoint documents, you can consider these approaches:

Use Generative answers node instead of a prompt, as it is designed to work with knowledge sources

Let the agent respond using knowledge grounding, and then pass the result to the prompt if needed

Alternatively, expose the data via a supported structured source (e.g., Dataverse or API) if you want to use it inside a prompt

In short, prompts currently work with structured connectors, while knowledge sources like documents are used through generative answers, not directly inside the prompt configuration.

Hope this helps.

If this helps resolve your issue, please consider marking the response as Verified so it can help others facing a similar scenario.
If you found this helpful, you can also click “Yes” on “Was this reply helpful?” or give it a Like.

Was this reply helpful? Yes No