We recently released our Power Apps canvas app. Since we are using Premium connectors, we needed licenses for our users.
For testing we started with one app-per-user license, so a rather cheap license for one licence for one user. We tested with two persons, and apparently both users could get access, however I saw in the license panel in the Power Platform Admin center that we consumed 2 licenses and had only one assigned.
All worked fine but finally we decided to switch to pay-as-you-go (PAYG) licensing, so we have setup everything for this. New users now receive a PAYG license, so finally we have 2 Prepraid licenses and 4 PAYG licenses. We now want to convert the two prepaid licenses also to PAYG, but I have no idea where to do this. In the admin center, I cannot decrease the number of (prepaid) assigned licenses, I get the message "Value cannot be less than current consumption: 2".
I removed the access for those two users to the Power App, but even after waiting for 24h, the app consumption did not change and was left on 2 prepaid consumptions and 4 PAYG licenses.
Any idea how to migrate those two licenses/users to the PAYG plan?