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Power Platform Community / Forums / Copilot Studio / BotMessageReceived tri...
Copilot Studio
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BotMessageReceived triggered duplicate topic calls. Causing duplicate POST request

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Posted on by 8
Hi everyone,

We are currently experiencing an issue where the bot sometimes receives an unknown message in conversationconductor, causing the CreateTicket topic to run twice. This affects our customer’s server because they receive two identical tickets.

Could you please look into this as soon as possible?. Please find below attachments as troubleshooting resources: 

 
 
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  • TN-08060827-0 Profile Picture
    8 on at

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