Power App warning message

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Posted on by JayminTrivedi

Hello,

When I open my Power Apps portal I see below message on top.

"Power Platform will start relying on a new cloud service dependency called Power Platform API, evaluate adding the service to your Conditional Access policies, and updated URLs to your firewall rules."

Apps section, apps are not loading. Please provide the solution for this.

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Governance & administering

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MS.Ragavendar 4,977 Super User 2025 Season 2 on at

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@JayminTrivedi,

As a Power Apps end user / Developer, no action that you need to take.

If you're a system administrator and firewall rules are implemented in the environment, it's important that you review the documentation to ensure that your firewall exception rules are up to date

Microsoft Recommendation:

https://learn.microsoft.com/en-us/power-platform/admin/online-requirements

Community Post

https://community.dynamics.com/blogs/post/?postid=fbb93d40-5942-4f01-ae9f-39466b0027da

https://powerappsguide.com/blog/post/new-cloud-service-dependency-for-data-residency-compliance

🏷️ Please tag me @MS.Ragavendar if you still have any queries related to the solution or issue persists.

✅ Please click Accept as solution if my post helped you solve your issue and help others who will face the similar issue in future.

❤️ Please consider giving it a Like, If the approach was useful in other ways.

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Riyaz_riz11

3,844 Super User 2025 Season 2 on at

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Hi,

Step	What to Do
✅ 1	Allow `https://api.powerplatform.microsoft.com` in firewall/DNS
✅ 2	Add it to Conditional Access (Microsoft Entra)
✅ 3	Refresh Power Apps page / clear cache
✅ 4	Test access using browser Dev Tools

If I have answered your question, please mark it as the preferred solution ✅ . If you like my response, please give it a Thumbs Up 👍.
Regards,
Riyaz

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Infamous_Let 330 on at

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Microsoft has started using Power Platform API to support parts of Power Platform, so it needs to be allowed through your security setup.

To fix the issue with your apps not loading, you'll want to do two quick things:
Update your Conditional Access policies in Azure AD to include the "Power Platform API" as an allowed cloud app. This lets users authenticate and access services properly.

Azure Portal > Azure Active Directory > Security > Conditional Access.

Under Cloud apps or actions, make sure "Power Platform API" is included in the apps list.

Check your firewall or proxy settings and make sure the following URLs are allowed:

api.powerplatform.microsoft.com

powerplatformapi.azure.com

*.powerplatformapi.azure.com

Once those are added, refresh your browser or try again in a new session. The apps should start loading normally.

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MS.Ragavendar 4,977 Super User 2025 Season 2 on at

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@JayminTrivedi,

A quick follow-up to see, does the suggestion worked for you or still you were looking for any other approaches or assistance.

🏷️ Please tag me @MS.Ragavendar if you still have any queries related to the solution or issue persists.

✅ Please click Accept as solution if my post helped you solve your issue and help others who will face the similar issue in future.

❤️ Please consider giving it a Like, If the approach was useful in other ways.

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