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Power Platform Community / Forums / Power Automate / Page Freeze when AI Bu...
Power Automate
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Page Freeze when AI Builder Editing

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Hi Community,
I'm experiencing an issue where editing any flow that contains an AI Builder 'Run a prompt' action causes the New Designer to completely freeze and show an 'Page Unresponsive' error in Chrome.
Environment:
- Power Automate Web (make.powerautomate.com)
- Browser: Google Chrome (latest)
- Organization: Microsoft 365 Enterprise
- Region: Korea
Steps to Reproduce:
1. Open Power Automate and navigate to My Flows
2. Select any flow that contains an AI Builder 'Run a prompt' action
3. Click Edit
4. New Designer loads but immediately freezes — browser shows 'Page Unresponsive' dialog
Expected Behavior:
The flow editor should open and allow editing as normal.
Actual Behavior:
- New Designer freezes immediately on load
- Chrome displays 'Page Unresponsive' popup
- The flow itself runs perfectly fine — only the editor is affected
- Switching to the Old Designer resolves the issue completely
Additional Notes:
- This issue started occurring a few days ago. It was working fine before without any changes on my end.
- Only affects flows containing AI Builder 'Run a prompt' (GPT Prompt) actions
- Flows without AI Builder actions open and edit normally in New Designer
- Verified Asynchronous Pattern is ON in action settings
- Tried clearing Chrome cache, disabling extensions, and removing ?v3=true from URL — none resolved the issue
- Old Designer works fine as a workaround
This appears to be a regression introduced by a recent server-side update to the New Designer.
Has anyone else experienced this recently? Any workaround or ETA for a fix would be greatly appreciated.
Thank you.
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I have the same question (0)
  • David_MA Profile Picture
    14,761 Super User 2026 Season 1 on at
    Unfortunately, your resolution to switch to the old designer is probably the right decision until Microsoft updates the new designer. There have been numerous posts about various issues with the new designer and the majority of the time using the old designer resolves the problem. There are still issues with the new designer that I have seen since it was launched. Not sure what takes Microsoft so long to address the issues with the new designer. Good luck.

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