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Power Platform Community / Forums / Power Apps / Connector for Microsof...
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Connector for Microsoft Customer Insights and use in PCF.

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Posted on by Microsoft Employee

I would like to know, that how can I create a PowerApp custom connector to fetch the data from Microsoft Customer Insights and how to use it in my PCF controls.

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  • v-xida-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous ,

    Could you please share a bit more about the Microsoft Customer Insights that you mentioned? Do you mean the Dynamics 365 Customer Insights?

     

    If the Microsoft Customer Insights that you mentioned is the Dynamics 365 Customer Insights, I think it is not necessary to create a custom connector based on the Customer Insights service in your PowerApps. The Dynamics 365 Customer Insights connector is now supported in PowerApps.

    Dynamics 365 Customer Insights connector

     

    More details about using Dynamics 365 Customer Insights connector as data source in canvas app, please check the following article:

    https://docs.microsoft.com/en-us/dynamics365/ai/customer-insights/pm-powerapps-connector

     

    In addition, if you want to use the Dynamics 365 Customer Insights connector within your custom PCF control, you must create a PCF control with data set type rather than field type.

    More details about creating a DataSet type PCF control, please check the following article:

    https://docs.microsoft.com/en-us/powerapps/developer/component-framework/sample-controls/data-set-grid-control

     

    Please consider take a try with above solution, check if the issue is solved.

     

    Best regards,

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    As per Microsoft documentation, it is only available in Canvas Apps not in customer PCF controls either I use Dataset or Field type template. I really appreciate if you can share any resource that has steps to get it done.

  • v-xida-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous ,

    Yeah, you are right. The DataSet Type PCF control is only supported in Model-Driven app rather than canvas app. If you want to list the Customer Insights records within the PCF control in your canvas app, I afraid that there is no way to achieve your needs.

     

    Best regards,

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