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Creating Records in Dynamics 365

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Posted on by aisha1902

Hi,

I am really new with BOT. I just build my first Bot related to property managment software of my company.it just extracts info from D365 and display in bot.

Now i want to create a maintenance request in D365 by taking input from users through the bot.

which means i want to create records in D365.

can someone guide me please

thanks in advance

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CU22081450-0 Most Valuable Professional on at

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Hi @AishaD365 ,

Inside PVA bots, if you want to do anything on another platform (e.g. Dynamics, SharePoint, Excel, etc) you will need to use the Power Automate actions.

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-flow/?WT.mc_id=BA-MVP-5003806

Create a flow that creates a record into the Dataverse: https://docs.microsoft.com/en-us/power-automate/dataverse/overview#overview-of-actions?WT.mc_id=BA-MVP-5003806

Let me know if you have any questions.

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aisha1902 9 on at

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Thanks for those link.It have really help me solving my query
Thanks again!!

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