I have created and edited an app without issues but today all of a sudden when I tried to go into the edit mode it didnt load, not even the chat is available. I tried restoring an older version and then go into edit mode again, I tried using a different browser, login out and in of a session, clearing all browser history, re-starting the computer but still get the same issue. I was able to create a new app and work on that, it seems the issue is just for this one app in particular. Is the app lost?
Since this is a relatively new feature and the platform is still being improved, issues like this can sometimes occur.
In my view, the most likely reasons could be:
A broken control or component in the app
Corrupted app metadata
A connector failure while the editor is loading
Since this is a new app, you may consider rebuilding the app if possible. Otherwise, it would be a good idea to raise a support ticket with Microsoft so they can investigate the issue further.
Was this reply helpful?YesNo
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.