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Hi guys,
I am in need of your expertise as I am quite stumped on this. We have a PowerApp that for all intents and purposes was working quite happily around a month ago with no issues ( version 3.21085.24). The last 2 weeks, we have been experiencing a slow down of the app until last week Friday where it has completely now become unusable (current version 3.21094.25).
In the past month I only added an extra sharepoint list to the PowerApp, and have begun optimising some bad code so you would think the experience should have improved with optmisations. I restored a version of the PowerApp to 8 weeks ago where I know for a fact we had no issues - however even on that version we are still experiencing a massive slow down on retrieving data.
I parse through all data from sharepoint to a collect first before displaying results, there are no instances of displaying data directly from a sharepoint library.
According to our network team, no ports were blocked recently in the firewall to prevent this from happening.
The error message I get from from the Monitor is " Error when trying to retrieve data from network".
Any guidelines would be greatly appreciated. Please let me know if you need more info or data or screengrabs
thank you!
Here is one person's solution to this error message which has not been listed as a fix here - (we shall see if links are OK) How to fix - Error when trying to retrieve data from the network | Hardit Bhatia: The Power Addict
how did you check the file size of the list?
Hi there
From my side there have been 2 major issues. 1) Massive internet outage that effects the Azure region. 2) One of my lists reached 30 GB and thus caused the issue. I had make some adjustments to reduce the size footprint to solve the issue
Hello
I am experiencing the same problem when I try to use the app on my mobile phone; the same error keeps appearing.
I have attempted all the solutions listed in the comments, but the issue persists.
Could you please inform me how you managed to solve it?
Solved: Re: Cannot connect to data - Page 5 - Power Platform Community (microsoft.com), Issue is on Microsofts side. They communicated here in the "Accepted Solution"
Solved: Re: Cannot connect to data - Page 5 - Power Platform Community (microsoft.com), see the accepted solution here. It is not really a solution by Microsoft communicated they are working on the issue. You can follow the updates here.
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