Copilot agent visible in Teams and browser but not Outlook – expected behaviour?

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Posted on by MB1567

I’ve published a Copilot agent via Copilot Studio and enabled it for Teams and Microsoft 365 Copilot. The agent behaves as expected in:

Microsoft Teams (Copilot > Agents)
Browser-based M365 Copilot (m365copilot.com / Edge sidebar)

However, the same agent does not appear in Outlook Copilot (desktop or web).

I’m trying to understand whether this is:

expected behavior due to Outlook having a different Copilot/agent support model, or
a configuration, licensing, deployment, or rollout dependency I might be missing.

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Publish & channel management

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Valantis 6,735 on at

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Hi @MB1567,

This is expected behavior - not a configuration issue on your end.

Microsoft is rolling out agent support in Outlook separately from Teams and the web. Your agent works in Teams and https://m365.cloud.microsoft.com/, which confirms your setup is correct. Outlook just hasn't gotten the feature yet.

Here is what i have found to outlook rollout timeline:

Agents in Outlook web and new Outlook for Windows (Roadmap ID 481558) - started mid-2025, still rolling out

Agents in classic Outlook for Windows (Roadmap ID 481559) - starting January 2026

Sources:

check here to search and find Microsoft 365 Roadmap: https://www.microsoft365.com/roadmap

Agents documentation: https://learn.microsoft.com/en-us/microsoft-365-copilot/extensibility/overview-declarative-agent

Let me know if that answers your question. Thanks you

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Valantis 6,735 on at

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Hi @MB1567,

Just wanted to check in and see if everything is working now. If you still need any help, feel free to let me know.

Also, if the issue is resolved, it would be great if you could mark the answer as solved so others with the same question can find it easily.

Thanks and have a great day!

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JA-22051542-0 11 on at

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Same Problem here. Is it still not available?

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