Hi -
I am working on implementing CRM Goals for our organization. We need to track new Opportunities by sales rep. Opportunities are owned by a sales team, not a sales rep. There is a field on the Opportunity called Outside Sales Rep that is a lookup to the systemusers table.
So I have goals for each OSR:
Name: New Opportunities [User Name]
Goal Metric: Count of Opportunities
My question is, do I need a unique rollup query for each Outside Sales Rep that I want to track a goal for? None of the operators indicate that I can filter by the Goal Owner, which would solve this issue...
Thanks for any clarification.