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Error Occurs When Accessing Personal Account After OneDrive Access Denied: No Flows Found

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Posted on by CU15100650-0

I've been encountering a "OneDrive error" message for several days, and I'm currently unable to access my personal account.

Reference link: https://community.powerplatform.com/forums/thread/details/?threadid=e609cceb-458b-ef11-ac21-7c1e5214cdcc

Today, I was able to log in to my personal account, but I received a prompt to select my country as if it were my first time logging in. After making the selection, I found that there is no data in my flows.

Previously, I needed to reference the Graph/files folder under the Apps folder, but now a new folder named Apps1 has been created, and I'm referencing Graph inside that folder. I also moved the flow files from the Apps folder to the Apps1 folder, but the flows still do not appear.

What should I do to retrieve my flows from the Apps folder? I am considering switching to a paid account if that will help.

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Power Automate Desktop

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Michael E. Gernaey 53,493 Super User 2025 Season 2 on at

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Hi

Open a ticket with Microsoft. The issue was theirs, they need to help you recover them.

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CU15100650-0 26 on at

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@FLMike

How can I open a support ticket with Microsoft? I haven't been able to proceed because I don't know how.

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CU07101922-0 48 on at

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Hello,

I'm Christophe from France with exactly the same issue.

I've opened a ticket to MS support.

I wait for a solution to go back to original directory and not the #1 newly created.

Regards

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Scott Cassin 72 on at

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Thank you, CU07101922-0, for opening a ticket. If you figure out a solution, could you post it here or anywhere in the forum? Many of us are having the same issue and haven't been able to determine a workaround yet. Thanks in advance!

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