Unable to integrate with SharePoint knowledge base.

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Posted on by SS-15100851-0

All the authentication secret key part has been configured by the admin as per Microsoft sharepoint integration guidelines of Copilot studio.

But still when we ask a question the bot says as per the below image; Seems like the bot is not able to fetch the document uploaded in sharepoint.

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Vinoth Selvam 398 on at

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Unable to integrate with SharePoint knowledge base.

Hi SS-15100851-0 ,

Kindly follow the below post to setup the manual Authentication.

https://msdcentral.site/copilot-studio-how-to-configure-manual-authentication/

Thanks.
Iwarzon 42 on at

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Unable to integrate with SharePoint knowledge base.

Microsoft is changing its authentication Sharepoint requirements per day... but if you go full manual authentication with spn it will work, if it is configured correctly.

SPN Permissions
Delegated scope

MCS security authentication configuration, observe the required scope. And the redirect uri

Good luck!
juangonzalezAuc 41 on at

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Unable to integrate with SharePoint knowledge base.

Are you saying that the app registration is created and configured correctly? can you get screenshots for that? Is the copilot Authentication configured correctly?

We have found that you can just skip the app registration and just do Microsoft Authentication and it will work, but you will need the app registration for SSO if you want to deploy on Teams.
SS-15100851-0 6 on at

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Unable to integrate with SharePoint knowledge base.

Verify API Limits or Errors
Access Token and Expiration

Where to check the above points?
SS-15100851-0 6 on at

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Unable to integrate with SharePoint knowledge base.

We have uploaded only one .docx file in the sharepoint link.
Vinoth Selvam 398 on at

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Hi SS-15100851-0,

Please let us know what kind of documents are being used as Knowledge source.

Thanks.
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SaiRT14 112 on at

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Unable to integrate with SharePoint knowledge base.

Here are quick checks:

Verify API Limits or Errors
Access Token and Expiration
Verify SharePoint Permissions
Correct Knowledge Source Configuration
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HV-15101108-0 2 on at

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Unable to integrate with SharePoint knowledge base.

I have the same issue, if you find something helpful then please share it to me as well.