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Categorize & Flag email of a shared mailbox

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Posted on by Community Power Pla... Microsoft Employee

Hello there!

I would like to share Flag & Categorize (colours) an email based on keywords & Sender. With power automate, I could not find the option "Categorize" so I tried to use the Inbox rules of 365 to categorize the mail and add an automation in power automate to flag it. Unfortunately, it does not work. I was doing some testing and outlook only categorizes the mail without flagging it.

In power automate I am using the following flow:

Could someone help me out with this matter? I really appreciate it.

Thank you and have a great day!

Sergi

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VictorIvanidze 13,079 on at

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What happens if you disable the Outlook rule - do you see properly flagged emails?

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Community Power Pla... Microsoft Employee on at

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Hey there @VictorIvanidze unfortunately not. I do not know what's wrong with my automation but it does not work. The test fails, Am I doing something wrong?
Thank you,
Sergi

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VictorIvanidze 13,079 on at

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Try to populate "Original mailbox address" field.

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Community Power Pla... Microsoft Employee on at

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Hello @VictorIvanidze, by populating the shared mailbox do you mean:
1. Adding a new license to the shared mailbox
2. Adding it to my account. If I add it to my account my outlook runs really slow.

I just want that outlook categorizes & flags mails when a certain condition is matched, i.g, contains keyword in "Body" or "Subject" or from a specific sender.

Thank you! 🙂

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VictorIvanidze 13,079 on at

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I meant filling "Original mailbox address" field in your "Flag email (V2)" action. Did you do that?

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Community Power Pla... Microsoft Employee on at

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Hello @VictorIvanidze. I added the Original Mailbox address and it works only when testing it. It does not work when the rule is applied and "ON" only in testmode. Do you know maybe a solution here? What am I doing wrong?
Thank you and have a great week!

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VictorIvanidze 13,079 on at

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Hi @Anonymous,

I'd recommend to disable a rule and use only PowerAutomate.
Here is an example how to assign a category to a message: https://www.ivasoft.com/assigncatflow.shtml

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JBrownrigg 13 on at

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To add a category to an email in a shared inbox you will have to send a HTTP request.
The URI format is: https://graph.microsoft.com/v1.0/users/[SharedEmail@YourCompany.com]/messages/[MessageID]

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e50z on at

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JBrownrigg worked for me, but what if i like to give the categorie a color?

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