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502 bad gateway when trying to execute an excel script

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Hi, I am getting a 502 bad gateway error when trying to execute a script. Tried both the Excel Run Script action as well as the Sharepoint Run Script one, same result. Here is the error:

The dynamic operation request to API 'excelonlinebusiness' operation 'GetSingleScriptV2' failed with status code 'BadGateway'. Error response: { "error": { "code": 502, "source": "europe-002.azure-apim.net", "clientRequestId": "c4db4595-ddc9-4b2b-a7ac-aacdb4478beb", "message": "BadGateway", "innerError": { "status": 502, "message": "The server experienced an issue and couldn't complete the request. Please try again in a few moments. clientRequestId: c4db4595-ddc9-4b2b-a7ac-aacdb4478beb", "error": { "message": "The server experienced an issue and couldn't complete the request. Please try again in a few moments." }, "source": "excelonline-we.azconn-we-003.p.azurewebsites.net" } } }

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GeoffRen Microsoft Employee on at

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Can you try recreating the script from scratch from the Automate tab in Excel? I'm seeing that your file may have been corrupted.

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pwanderson 2 on at

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I'm quite new to power automate. I'm trying to run a script in an excel document in onde drive for business. The script runs fine in the spreadsheet,

I have created a flow that is triggered by "For this Row" in another spreadsheet. but when I try to run the script I get a bad gateway. Is this the same issue that others are reporting in this thread?

{
  "error": {
    "code": 502,
    "source": "flow-apim-msmanaged-na-westus-01.azure-apim.net",
    "clientRequestId": "8a710076-d3df-43dc-b7c7-5dcc2b156d95",
    "message": "BadGateway",
    "innerError": {
      "message": "We were unable to run the script. Please try again.\r\nclientRequestId: 8a710076-d3df-43dc-b7c7-5dcc2b156d95",
      "logs": null
    }

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Sahil0511 on at

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Hi @GeoffRen,
I'm also facing the same error for "uk-001.azure-apim.net"
I tried recreating the excel scripts from scratch but it is still giving the same issue.

Please look into this.
Thanks

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bfreeman0 4 on at

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Having the same issue, is there a service issue?

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erikrene97 8 on at

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Same here except for "europe-002.azure-apim.net", I have also tried recreating the excel scripts from scratch but it is still giving the same issue.

Any update would great.

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erikrene97 8 on at

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Cache Clear, Restart, Rewriting the script, deletion and the reconfiguration of the connector didn't work either.

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schmitzr 22 on at

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Error 502 bad gateway with sharepoint script on excel online (business). Where can issues/tickets be opened to MS? The support page is fricking useless.

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tomkeysers 9 on at

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I'm having the same all of a sudden since today... Any news on a service outage?

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GeoffRen Microsoft Employee on at

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Sorry to hear you're experiencing this problem. It might be an issue on our side and we have been actively investigating the root cause. Will let you know once it's been addressed. Thanks for your patience!

It would also be helpful for us to help investigate your issue if you post the error you are receiving with any pertinent information (in particular, the clientRequestId) as the OP did.

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joellasotaPF 21 on at

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Hi @GeoffRen
Please see few clientRequestIds below:
2902b008-13ad-45f4-a2c6-72ff63ca17cd
44abbca1-0725-41ee-a089-856c1d281278
aa9518c9-6301-4314-80fb-775e01f115e9
All showing 401 Unauthorized

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