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Error when I use the send mouse click action in PAD

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Posted on by Community Power Pla... Microsoft Employee

Hello I am running a Power Automate Desktop from the cloud, the flow simply runs a PAD, the execution mode is with the session open. The PAD bot is located in a virtual server. In its instrucctions I have a send mouse click action. When I run the flow with me attending and seeing how it executes, run withtout a problem, but when I run it with the window of the virtual server minimized this action send me an error. Does any one knows why and if is a possible workaround?

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Highboy 1,187 Super User 2024 Season 1 on at

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What error do you get?
If you havent changed the settings in C:\Program Files (x86)\Power Automate Desktop\UIFlowService.exe.config, then the unattended scripts will run in 1024x768.
If thats the case, and you are sending specific xy coordinates it might fail.
The changes to the config file, has to be made every time you update PAD to a new version.

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Community Power Pla... Microsoft Employee on at

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Hello THks for the response. The message is very simple I am adding it below. I t says in spanish basically that the program couldn t send the click., no more. Could make sense, the object where the mouse is located does not fit with the actual resolution and then send an error. Let me test and I give feedback

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josephspengler 123 on at

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I recently had the same issue. For me it turned out to be a window focus problem. I just made a reddit post about it: https://www.reddit.com/r/MicrosoftFlow/comments/qsggtu/a_power_automate_desktop_unattended_flow_recently/

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sri24 31 on at

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https://learn.microsoft.com/en-us/power-automate/desktop-flows/how-to/set-screen-resolution-unattended-mode

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Jamar_Forsythe Microsoft Employee on at

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You should be try the "Click UI Element in Window" action as this works differently than the action you used. Browsers can work minimized but some applications cannot, so depending on the app you are automating on, this may or may not work.

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