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Jira Connector - BadGateway when creating new Project

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Posted on 5 May 2018 07:10:57 by RobGiffin

I have no problems creating 'issues' in a specific Jira project when using flow to push from a sharepoint list into Jira. But no matter what I try I'm unable to create a new 'project' using the same process.

Jira Connector:

Project Key: PPPP

Name: Project One Kanban

Type: Software - Basic software development (have tried various options from the drop down list)

Lead: admin

Error generated is always the error below

{
  "error": {
    "code": 502,
    "source": "europe-001.azure-apim.net",
    "clientRequestId": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",
    "message": "BadGateway",
    "innerError": {
      "errorMessages": [
        "Internal server error"
      ],
      "errors": {}
    }
  }
}

Does any one have any recommendations on what may be causing this error and how I can resolve it.

Thanks, Rob

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NeallM360 39 on 01 May 2019 at 15:59:31

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Re: Jira Connector - BadGateway when creating new Project

I'm getting Bad Gateway as well when trying to create a new project. Was this issue ever resolved?

Thanks!
Neall
v-xida-msft on 09 May 2018 at 06:24:42

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Re: Jira Connector - BadGateway when creating new Project

Hi @RobGiffin,

Could you please share a screenshot of your flow's configuration?

I have made a test on my side and the issue is confirmed. I would post this issue to my product team, if this issue is solved, I would reply here.

In addition, you could consider take a try to call the JIRA REST API to create a project using the "HTTP" action within Microsoft Flow. More details about creating a project within JIRA REST API, please check the following article:

https://developer.atlassian.com/cloud/jira/platform/rest/

More details about OAuth for JIRA REST API, please check the following article:

https://developer.atlassian.com/cloud/jira/platform/jira-rest-api-oauth-authentication/

Best regards,

Kris