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Power Platform Community / Forums / Power Automate / Element with selector ...
Power Automate
Answered

Element with selector span not found

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Posted on by 18
Good afternoon All experts
I am new to power automate desktop and needing some help. I am automating a task. So far everything works smoothly except for 1 element.
Using the recorder or adding the action "click link on web page" manually throws the same error message on the same element every time. Even if a build a new flow in a different environment.
I have searched through the forum and found 2 similar error messages but the use cases are different and the solutions given there cannot be emulated.
Would someone help me figure out what is wrong with this element? because I cannot see it.
 
Thank you in advance
 
This is the UI element in the browser. Clicking on the pencil open a new page.
 
PAD captures it as "span" regardless of using the recorder or manually selecting it with the "click link on web page" action.
 
 
error message
 
 
 
Thank you in advance
I have the same question (0)
  • Suggested answer
    VishnuReddy1997 Profile Picture
    2,656 Super User 2026 Season 1 on at
    Hey Hi,
     
    In the selector instead of ID please change it to name or text.
    You Can also try with CSS Selector.
     
     
    (Note:- if you got your solution you can mark as solution and gives kudos)
     
    Thanks & Regards
    Vishnu Reddy
  • Suggested answer
    Deenuji_Loganathan_ Profile Picture
    6,250 Moderator on at
    Hi
     
    Ensure that your div ID remains constant and also consider adding an image as a fallback option.
    This will be beneficial if PAD cannot identify the mapped selector.
     
    Thanks,
    Deenu
  • VN-30101939-0 Profile Picture
    18 on at
    @Deenuji_Loganathan and @VishnuReddy1997, both responses solved the problem but it will only allow me to select one as the "verified answer"

    Thank you both of you very much. I appreciate your assistance. 

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