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CRM Fields not getting set

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Posted on by JohnStraumannPA

Hello all: I created a simple flow using the Web recorder that logs into Dynamics 365 CRM, and creates a new lead, but for some reason the flow populates the fields, then they clear (see attachment). has anyone seen this behavior and/or know how to fix it?

Thanks!

John.

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Power Automate Desktop

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MichaelAnnis 5,727 Moderator on at

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Would you mind posting your flow, and telling us at what point the flow clears the data?

Thanks.

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JohnStraumannPA 34 on at

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The flow runs fine, creates the Lead, and then selects each field and populates it (I see the data appear), but then when the flow moves to the next field, the populated text disappears.

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MichaelAnnis 5,727 Moderator on at

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1) have you tried "with emulated typing." I am not sure what would cause that to clear the field, but it is worth a try.

2) Send Keys {Tab} after each entry to tab out of the field. It's possible there is some hick-up by focusing on the next field before getting out of the old one.

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JohnStraumannPA 34 on at

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Thanks for the responses, unfortunately, no joy, fields still getting cleared.

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JamesP_MSFT Microsoft Employee on at

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@JohnStraumannPA have you tried sending an "Enter" keystroke after each value is populated?

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