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On-Premise site address not showing up even though connection has been made

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Posted on by eshen

I'm trying to create a flow with a connection to a on-premise SharePoint site using a gateway. The problem is that when my site address does not show up in the Site Address pull-down of the "When item is Created" SharePoint trigger.

The Gateway is shared with me with 'Can use' permissions.

However, no gateways show up when I select Data -> Gateways

Yet the gateway showed up when I created a connection

And the connection status shows Connected even though the Gateway field just keeps showing Loading...

And the site doesn't appear in the Site Address drop-down list...

I think I'm just missing one small detail. Any suggestions?

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Using connectors

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v-litu-msft Microsoft Employee on at

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Hi @eshen,

It may be something wrong happen on your gateway.

I can see the status of gateway for the connection is loading:

The prngateway may be the old gateway which has been uninstalled, it doesn't exist in your environment.

So, you need to install a new gateway, have a try:

https://powerapps.microsoft.com/en-us/downloads/

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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v-litu-msft Microsoft Employee on at

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Hi @eshen,

Has your problem been solved?
If your problem has been solved, You could go ahead and mark the post as solved by clicking “Accept as Solution” so that this thread will be marked for other users to easily identify!

Best Regards,
Community Support Team _ Lin Tu

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