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Bad Gateway

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Posted on by 10

Hi,

Today since 2h all our flows started to fail with Bad Gateway error.

The Fail is always on Outlook related step (Get email / Move email / Send email from shared mailbox).

 

Is that a global issue? Nothing was changed on our side and these flows were running well for several months.

 

Are others experiencing similar issues or have some advice?

 

Thanks a lot

  • BkkprGalGA Profile Picture
    BkkprGalGA 4 on at
    Re: Bad Gateway

    Thanks for the response.  I'm brand new to PA and I'm still trying to find my way around the platform.  I did find the post-incident report and it shows that it was an issue that was just on that day.  My issue must be different, so I'll start a support ticket.

     

    Thank you!

  • powerpear Profile Picture
    powerpear 6 on at
    Re: Bad Gateway

    Hi,

    For me everything started to work again on the same day (21.06.2022) later on when MS progressed on solving incident EX394347 that was the root cause of the Bad Gateway issue on our PA steps linked to Outlook. Since this time everything is running smoothly. 

  • BkkprGalGA Profile Picture
    BkkprGalGA 4 on at
    Re: Bad Gateway

    Same problem here.  I set-up a new PA on 7/08 and I've gotten two fails so far with the Bad Gateway error.  This original message was 3 weeks ago, but the issue is still happening.  

     

    Has anyone else had this error clear up for them yet? 

  • Re: Bad Gateway

    Hi Guys. Same here. All our business flows are down. We are pushing everything manually. Hopefully posting to get any resolution. Thank you. 

  • RedReno Profile Picture
    RedReno 4 on at
    Re: Bad Gateway

    Looks like MS are aware and working on a fix as per the tweet from Dean's post

  • teat Profile Picture
    teat 10 on at
    Re: Bad Gateway

    Thanks for info!

    Do you know what could be our next steps to get it to someones attention at Microsoft?

    It is the first time it happens to me but some of our significant business processes are relying on PA Flows. 

     

    @RedReno:I have also same problems asking me to sign in constantly.

  • deanlongstaff Profile Picture
    deanlongstaff 4 on at
    Re: Bad Gateway

    deanlongstaff_0-1655807518535.png

     

    Looks like Microsoft are aware of the issue and working on it.

     

  • RedReno Profile Picture
    RedReno 4 on at
    Re: Bad Gateway

    Came here to post the exact same issue. As of 8am this morning, any flow with an Outlook step fails due to bad gateway/invalid connection. I can click on the connection and it asks me to sign in again, which I do, but then moments later it resets back to the same issue.

  • deanlongstaff Profile Picture
    deanlongstaff 4 on at
    Re: Bad Gateway

    Seems to be a global issue. We are experiencing multiple systems failing including Power Automate.

     

    I'm also getting that exact error on some of our Outlook Triggers/Actions

  • teat Profile Picture
    teat 10 on at
    Re: Bad Gateway

    teat_0-1655806855519.png

    Screenshot for reference

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