Hi Everyone,
I'm currently working on a Copilot project and I'm looking to understand the licensing for Copilot Studio. I have several questions and I hope you all can assist me with this.
Your insights on these matters would be greatly appreciated.
Thank you.
Message Count in Copilot Studio: The message count typically refers to the total number of interactions or exchanges your bot processes in a month. For instance, if a single user sends a question and the bot replies, that constitutes two messages (one user query and one bot response). The 25,000 messages per month cap is per license, and exceeding this limit might require purchasing additional message packs or licenses, depending on Microsoft's policies.
Copilot licensing is primarily focused on using the bot in production. The 25,000 messages refers to 25,000 interactions between a user and the bot when running in production. That licensing is covered by the Tenant license that you purchase for your organization. To create a bot you need a Copilot Studio user license, but that can be obtained by starting a trial. Trials can currently be extended each month and there is no limit on how many times you extend the trial. If you don't want the hassle of extending the trial each month you can buy a user license, but you still need a tenant license to run the bot in production. Here's an article that explains the two types of Copilot studio licenses. Assign user licenses and manage access - Microsoft Copilot Studio | Microsoft Learn
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