Picking UI element don't work anymore

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Posted on by kriho

Hi Power automate desktop eksperts my picking of UI element is not working anymore:

Running Power automate desktop version:

When using browser automation element: Get details of element on web page

In web page trying to get date

Pres crtl + left mouse click

Power automate desktop is still saying You haven’t picked any element yet

When I press done no UI element have been picked.?

It worked in the previous Power automate desktop

Greetings

Kristian

RPA developer

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Power Automate Desktop

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dominikmad 104 on at

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Hey!
Have you tried using another browser? Try using edge instead of chrome or the other way around, depends what you have at the moment. If that doesnt do anything, please get back to me so we can resolve the issue. You said it worked previously? Did you change anything in the flow since then?

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kriho 44 on at

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Hey dominikmad

The UI spy worked one month ago, before the upgrade to

I could a month ago create a selector

When I try to recapture the same field in the same webbrowser I get no recapture done.?

When I pres crtl + left mouse click, nothing happened. It just say you have not picked any UI elements yet.
It is not an option to spy all the element again in edge.

Did you change anything in the flow since then?

No but Microsoft did an update in PAD.

Greetings
Kristian
RPA developer

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Kaif_Siddique 2,108 Super User 2024 Season 1 on at

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Hi Kriho,

As per the shared screenshot, I can notice that you are using the two monitors. You can disconnected (remove cable connection) second monitor and try it again.

Hope this will help you. Please accept if it resolves .

Regards
Kaif

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kriho 44 on at

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Hi Kaif_Siddique
I started PAD up with one screen only, and it is still not working.

Regards
Kristian

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kriho 44 on at

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Hi Michael_123 have the same error as I have:
The UI element picker can't add UI elements on some web sites
Regards
Kristian

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Wendy_ 8 on at

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Hi

I am having the same error. And similar to kriho, the function was worked 1 month ago on the same webpage, same UI element.

I also tried to re-install the plugin for edge, and clear the cache, launch the application as administrator... but still same.

Attached the webpage I used for reference.
ASAHI Practice Apps (asahi-robo.jp)

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Wendy_ 8 on at

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Hi
I am thinking this may be new revision issue.
I just found the install file for version 2.21.262.22194 and re-install this version, then the issue solved.

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kriho 44 on at

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Hi PAD community is there a hotfix to fix the issue in

It is a not an option to go back to version 2.21.262.22194 and re-install this version.

Regards

Kristian
RPA developer

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wnzn 168 on at

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I agree with Kristian. I'm facing the same issue and I have updated to 2.23 as advised by Microsoft Support to fix another problem (Encountered an error with the robot communication. - Power Platform Community (microsoft.com)). So fixing one issue, introduces another: QA showing great form here once again.

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ryule 929 Super User 2024 Season 1 on at

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Other people at our company have hit this issue as well......

For whatever reason, mine still appears to be working, but I'd say this is a widespread issue that needs to be addressed ASAP

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