Get a direct link to an email in a shared mailbox [planner]

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Posted on by lalalalala

Hi there I'm looking to get a direct link to an email in a shared mailbox.

I'm using power automate and the planner option of "update task details"

What does work (linking to personal email):

If i use the:

References Resource link - 1

https://outlook.office.com/owa/?ItemID=[MESSAGE_ID]&viewmodel=ReadMessageItem&path=&exvsurl=1

this generates a link that I can click in planner and follow.

found that here:

https://superuser.com/questions/1503128/link-to-microsoft-outlook-365-webmail-email

What I want is for this to work for a shared mailbox.

I've tried:

But i just can't get this working.

Actually what I want is:

As a user i want to click a link in planner that takes me directly to the email that triggered planner so that i can see the full email in its original format.

Any help much appreciated.

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VeronicaDeSalvo 15 on at

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After much trial and error I FINALLY figured this out.

In the Update task details step > References Resource link - 1 > put this as your URL: https://outlook.office.com/mail/mailboxname@companyname.com/inbox/id/replace(uricomponent(outputs('Get_email_(V2)')?['body/conversationId']),'_','%2B')

Replace "mailboxname@companyname.com" with the real shared mailbox address AND
Insert "replace(uricomponent(outputs('Get_email_(V2)')?['body/conversationId']),'_','%2B')" as an expression.
See full flow below:

If this works for you please mark it as the solution 🙂

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ctoscher_revinc 2 on at

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I've noticed this works for items in Inbox, but doesn't seem to work in any other folder - have you found a way to create direct links to email items in other folders?

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Philipp_vdHeide 8 on at

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Isn't that 1 step to much? the Conversation ID is already in the values from the triggert email. So you can skip 2nd part "get email again" and just use the conv.ID in the replace statement below?!

Anyway - thanks for the replace function! ❤️Helps me alot for getting direct links to email in a SPO List 🙂

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AnthonyInCO 6 on at

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Old thread, but my issue is one layer deeper - the emails I'm targeting are within a folder, not in inbox.

With emails in folders, solution from @VeronicaDeSalvo doesn't seem to work. When I open an email that's in the subfolder, and copy the URL, I can see this general structure:
https://outlook.office.com/mail/mailboxname@companyname.com/[FolderID]/id/[ConversationID]

But pasting that very same URL back into the browser will open the mailbox with the folder, but does not open the email thread. Is there is some type of argument that needs to get added after ConversationID to open up the email conversation?

The only workaround of sorts I found was using this URL structure:

https://outlook.office.com/mail/deeplink/readconv/ConversationID

ConversationID does still need to go through encodeUriComponent function and the replace advised in this thread. I am using a Compose action to build the URL, so my expression looks like this with concat:

concat('https://outlook.office.com/mail/deeplink/readconv/',replace(encodeUriComponent(ConversationID),'_','%2B'))

The problem with this is that it opens just the email, not the mailbox. Kind of like when you double click on an email as a popout. What I'm looking for is to open the mailbox and then display the email/conversation in question.

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