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Approval email : "The requested action could not be completed"

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Posted on by aribo

I created a basic flow that would send an approval email when a new item is added to my custom list in sharepoint.

But although I tried to create several list I keep getting an error when I press the approve or reject button in the email.

In outlook online i get "The action could not be completed."

If I click the link in Outlook 2017 I get

{ "statusCode": 500, "message": "Internal server error", "activityId": "896cb46c-13ee-43e7-a4e1-fc4bd67aed15" }

Does anyone know why this is happening ?

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Using connectors

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Harith_S 18 on at

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I'm also facing this issue.. please we need help..

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Harith_S 18 on at

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Maybe our usage exceeds the limits... Check out the link below..
https://flow.microsoft.com/en-us/documentation/billing-questions/

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v-yamao-msft Microsoft Employee on at

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Hi Aribo,

I am using Outlook 2016, I created the flow to send approval email to this email address, both on Windows and Online, I can complete the action without error.

Do you have another email address? Could you try to change the email address to see if you could complete the action?

Best regards,
Mabel Mao

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Saouron 6 on at

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Hi, I got the same issue like that, I'm already try to create using different email address, create a new list and create a new workflow for Approval Email, and always got this issue.

At 29th March 2017 my application using Approval workflow can works well.

It happened at 31th March 2017 until now this issue always appeared.

Sorry for my english.

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hasitha360 12 on at

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I'm experiencing the same issue with Micorsoft Flow. Approve/reject actions do not work.

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Harith_S 18 on at

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You can use internet Explorer to get "The requested action could not be completed" error

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v-yamao-msft Microsoft Employee on at

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Hi @Harith_S,

Thanks for your detailed information.
I am using Flow Plan2, but I am not able to reproduce this issue on my side.
Which Flow Plan are you using?
I am not sure if this is an issue related to usage limits, I am going to confirm this issue from my side.
I will back once I got any updates. Thanks for your understanding and patience.

Best regards,
Mabel Mao

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Harith_S 18 on at

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@v-yamao-msft it is a free plan

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Saouron 6 on at

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Hi, @v-yamao-msft, I using Plan 2 in trial mode.

,

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hasitha360 12 on at

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Hi @v-yamao-msft, I'm using the free plan.

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