Unanswered

Approval email : "The requested action could not be completed"

(3) Share

Report

Posted on by aribo

I created a basic flow that would send an approval email when a new item is added to my custom list in sharepoint.

But although I tried to create several list I keep getting an error when I press the approve or reject button in the email.

In outlook online i get "The action could not be completed."

If I click the link in Outlook 2017 I get

{ "statusCode": 500, "message": "Internal server error", "activityId": "896cb46c-13ee-43e7-a4e1-fc4bd67aed15" }

Does anyone know why this is happening ?

Categories:

Using connectors

I have the same question (0)

All responses (29)

Answers (0)

Nelsonju 4 on at

Like (0)

Report
Copy link

Link copied!

I am seeing this issue with a single user in our environment. What exactly is the issue? Looks like the above string states this is a bug that has been fixed. However, I'm running into the same issue but only with a single user. Any ideas?

Was this reply helpful? Yes No
akm 4 on at

Like (0)

Report
Copy link

Link copied!

This bug disappeared June 1st.
It seems to only occur on the 31st of the month.

Was this reply helpful? Yes No
akm 4 on at

Like (0)

Report
Copy link

Link copied!

This issue has started happening again for me as of May 31st.
Please advise

Was this reply helpful? Yes No
Harith_S 18 on at

Like (0)

Report
Copy link

Link copied!

So the problem is solved.. You could mark this discussion as solved.

Was this reply helpful? Yes No
aribo 10 on at

Like (1)

Report
Copy link

Link copied!

Hello Mabel,

It is working on my side too now,

Thank you all for the help

Kind regards,
TJ

Was this reply helpful? Yes No
v-yamao-msft on at

Like (0)

Report
Copy link

Link copied!

Hi All,

Thanks you for the feedback.
I am glad to hear that it is working for you now.

@aribo
What's the current status on your side?
Is it working for you now?

Best regards,
Mabel Mao

Was this reply helpful? Yes No
mateenkhan 22 on at

Like (0)

Report
Copy link

Link copied!

Yes approval flow working fine.

Thanks.

Was this reply helpful? Yes No
Lee 40 on at

Like (0)

Report
Copy link

Link copied!

Hi All,

all working again our end too

thanks

Lee

Was this reply helpful? Yes No
Harith_S 18 on at

Like (0)

Report
Copy link

Link copied!

@v-yamao-msft Thanks for now it is working, but don't know for howlong will it be work

Was this reply helpful? Yes No
hasitha360 12 on at

Like (0)

Report
Copy link

Link copied!

Hi @v-yamao-msft, It works now. Thanks for your assitance!

Was this reply helpful? Yes No