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Open AI Datasource not working in Copilot studio

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Posted on by rollschris

Hi I'm trying to set up a Conversational booster inside Copilot studio using my Azure OpenAI service, but i believe its broken.

In the topics and plugins page i set up the data source to point to my Azure OpenAI service, I then fill out the index name etc but it's not working, i.e. i have no errors.

When i try to view the connection in power apps, its constantly refreshing which i think means there is an issue...

Does anyone know if this is broken? or what i can do to problem solve?

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zhengtzerlee 28 on at

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Open AI Datasource not working in Copilot studio

Hi !

i have same issue here, how do you resolve?

thanks
citron-truc 389 on at

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Re: Open AI Datasource not working in Copilot studio

Good morning. The problem is solved right now.
It was a temporary bug.
michaelos 6 on at

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Re: Open AI Datasource not working in Copilot studio

Is this working or are there still issues? I've added all of fields manually as shown in the Azure Open AI Studio and I still can't manage to get a response. Works fine in AI studio.
citron-truc 389 on at

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Re: Open AI Datasource not working in Copilot studio

Good morning,

I hope you are doing well. The functionality is not working right now (my best guess is that there was a problem in the last update with API versions). Could you create a support ticket ? https://learn.microsoft.com/en-us/microsoft-copilot-studio/fundamentals-support#microsoft-support

Have a great day
Deon1 9 on at

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Re: Open AI Datasource not working in Copilot studio

I have the same issue too.