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Hi,
I have a problem with my approval email. Some users they are redirected to flow.Microsoft .com when they click on apprval button.
I have this error only with outlook.
Why this error?
Thanks in advance.
Approval action email displaying in original message format by default when email receives. Approvers lost the option to approve from email itself. Earlier it is working fine but from last one week I am seeing this behaviour. What might be the reason for this issue? Is there any changes in the approval action recently or is this something with outlook I have to fix?
Thanks in Advance
Pnc
Hi,
Thanks you for your answer. But my staff use only the outlok software. When i use outlook online i have the same message as the outlok software but my colleague have a different message.... I don't understand 😕
Hi @SQUINTEIRO,
When a request email arrives, you would recieve the request email on the outllok online as below:
If you make a response by click the Approve or Reject as screenshot above, you would make a response from the email and not need to be directed to approval center in flow.Microsoft .com.
However, if you click the Shown original message, you would see the email as screenshot below:
if you click the Approve or Reject, you would be directed to the approval center in flow.Microsoft .com.
Please let me know if your problem could be solved.
Best regards,
Alice
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