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Outlook.com Connector Error: "The connection test failed. Details: BadGateway"

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Posted on by Johnny_de

Hi everyone,

Since November 28th, around 4:30 PM Central European Time, all my Power Automate flows using the Outlook.com connector have stopped working. Prior to this, everything was running perfectly fine.

When I open any of the affected flows, I see the following error:
"The connection test failed. Details: BadGateway."

If I try to reauthenticate, I get the same error again.

I am specifically using the "When a new email arrives (V2)" trigger. I also tried creating new flows with this connector, but the issue persists, throwing the same error.

I suspect the issue might be on the backend, as I cannot set up new flows with the connector without encountering errors. For context, I am using a German Microsoft account, in case that might be relevant.

Can someone help me with this? Any insights or fixes would be greatly appreciated.

Thank you in advance!

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PN-04120351-0 5 on at

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Outlook.com Connector Error: "The connection test failed. Details: BadGateway"

Hi Yep im also having this problem Look like there are even more ppl With the same Problem

https://community.powerplatform.com/forums/thread/details/?threadid=4810da58-19af-ef11-b8e8-6045bdd6a89a

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Expiscornovus 33,181 Most Valuable Professional on at

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Outlook.com Connector Error: "The connection test failed. Details: BadGateway"

Hi @Johnny_de,

You are not the only experiencing this issue, I have seen another thread were several people reported this issue:

https://community.powerplatform.com/forums/thread/details/?threadid=4810da58-19af-ef11-b8e8-6045bdd6a89a

My suggestion would be to contact Power Automate Support about this:

https://www.microsoft.com/en/power-platform/products/power-automate/support?market=af

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