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Power Platform Community / Forums / Power Automate / Can not Sign into Powe...
Power Automate
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Can not Sign into Power Automate Desktop - That Microsoft account doesn't exist. Enter a different account or get a new one.

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Posted on by slypdog93 60 Season of Giving Solutions 2025

Hello - I am attempting to login to Power Automate Desktop on my computer but I am getting the error message "That Microsoft account doesn't exist. Enter a different account or get a new one."

 

Any advice on how to resolve this issue? I have signed into Power Automate before for over a year without issue.

Categories:
Power Automate Desktop
I have the same question (0)
  • CU16071609-1 Profile Picture
    CU16071609-1 6,255 Moderator on at

    @slypdog93 

    Did you recently update your Power Automate Desktop version? Have you been using the same account as before, or did you switch to a different one?

     


    Thanks,
    Deenuji Loganathan 👩‍💻
    Automation Evangelist 🤖
    Follow me on LinkedIn 👥

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    If I've helped solve your query, kindly mark my response as the solution ✔ and give it a thumbs up!👍 Your feedback supports future seekers 🚀

     
  • Agnius Bartninkas Profile Picture
    Agnius Bartninkas Most Valuable Professional on at

    If you have recently updated to 2.41 or later, you may have a different sign in experience. Make sure that you select a personal account when signing in, if you are in fact on a personal account. And if you're not, also check if you have the correct region selected.

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