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Power Pages - Power Apps Portals
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Unable to send invitation after created contact and invitation

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Posted on by 20

Hi,

 

I'm following the guide here to create and send invitation:
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/invite-contacts

 

However the Flow drop down seems to be stuck at 'Loading'... am I missing something here?

yhchu_0-1615439949093.png

 

  • Fubar Profile Picture
    8,010 Super User 2025 Season 1 on at
    Re: Unable to send invitation after created contact and invitation

    Invitations are emails.  You probably have another set of common problems to resolve - there is a Process called Send Invitation

    • The Sender of the email is by default the person creating the Invitation record.  This user must be enabled for Email (have an Exchange mailbox and then have their email approved and tested inside Dataverse by someone who is an Office 365 Global Admin)
    • Check any email content to make sure that the url is correct - there is one out of the box email in particular that has localhost in it.

    Also, make sure that before doing the Send Invitation from the Flow menu item that you have saved the Invitation record.

  • yhchu Profile Picture
    20 on at
    Re: Unable to send invitation after created contact and invitation

    Hi @ragavanrajan

     

    Thank you! 🙂 By the way I have another question - would the invitation be sent as an email? I don't seem to receive any invitation email in my Inbox / Spam folder after clicking the 'Send Invitation' option in the 'Flow' drop down list.

  • ragavanrajan Profile Picture
    7,036 Most Valuable Professional on at
    Re: Unable to send invitation after created contact and invitation

    Hi @yhchu , 

     

    Good to hear you figured out the issue. !! 

     

     

  • yhchu Profile Picture
    20 on at
    Re: Unable to send invitation after created contact and invitation

    Hi everyone,

     

    Thank you for your patience on helping me with this issue! Turned out the Flow button was not loading properly because my pc was connected to VPN. It's working now! 🙂

    Thank you! 

  • ragavanrajan Profile Picture
    7,036 Most Valuable Professional on at
    Re: Unable to send invitation after created contact and invitation

    Hi @yhchu , there are two ways you can deal with this. 

     

    Option 1: go to admin of portal and reset it. Because it is trial. Reset will recreate the portal from scratch and hopefully your issue will be solved.

     

    Option 2 : create one more environment and give a try.

     

    Hope it helps.

     

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    If you like this post, give a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users find it.

     

     

     

     

     

     

     

     

  • yhchu Profile Picture
    20 on at
    Re: Unable to send invitation after created contact and invitation

    Hi Fubar,

     

    Thanks for the reply! 🙂 The Flow button doesn't load for other entities as well. This is a newly created environment with trial license so we don't have any customized flow yet. There are quite a number of errors in the console when the page loads... this particular warning shows up when I hit the Flow button (need to change log level to 'All levels'), I'm not sure if it would provide any insight to this issue:

    yhchu_0-1615788499971.png

     

     

  • Fubar Profile Picture
    8,010 Super User 2025 Season 1 on at
    Re: Unable to send invitation after created contact and invitation
    1. Does the Flow button load for other entities/tables? (Account etc)
    2. If so, do you have any other Flows or On Demand Workflows created against the Contact entity? if so Deactivate them, and see if the button works, if the button works then reactivate one at a time or in batches to identify the culprit (someone has previously had an issue where the name of a workflow contained inverted commas and this gave them the Loading issue)

     

    Also, with F12 Console open, clear the existing contents and then hit the Flow button and see if there is any meaningful errors showing up.

  • yhchu Profile Picture
    20 on at
    Re: Unable to send invitation after created contact and invitation

    Hi @ragavanrajan 

     

    Thanks for the reply! It's not working for me in the Brave browser as well 😞 I also tried reloading the page using ctrl+f5 as well as ctrl+R but it's still showing 'Loading...' in the drop down list and nothing else. 

     

  • ragavanrajan Profile Picture
    7,036 Most Valuable Professional on at
    Re: Unable to send invitation after created contact and invitation

    Hi @yhchu ,  If you have followed all the instructions from Oliver and Bof.  Then maybe give it a try by pressing ctrl+f5 on your keyboard. This will do the hard refresh on the portal. As a side note try it in Brave browser also please. 

     

    Hope it helps

     

    ------------

    If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

  • yhchu Profile Picture
    20 on at
    Re: Unable to send invitation after created contact and invitation

    Hi Oliver,

     

    I just tried again in a private session using Chrome. It's still not working 😟

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