web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / I called support team ...
Power Automate
Unanswered

I called support team and they asked me What is Power Automate?

(0) ShareShare
ReportReport
Posted on by shug96

I was passed around 4 times and given 3 separate ticket numbers for 1 problem that I had on my power automate app on my mobile.  After almost an hour of repeating myself without getting any form of support from the 'support team', they questioned me back by asking 'What is Power Automate? We only deal with Office apps.

Unbelievable. 

This issue has been the first mentioned in November 2022 and no one has answered or addressed this issue. 

Categories:
Power Automate Mobile App
  • RobElliott Profile Picture
    RobElliott 10,539 Super User 2026 Season 2 on at

    Apart from the fact that November 2022 is still 6 months in the future, you haven't said what the problem is.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
11manish Profile Picture

11manish 227 Super User 2026 Season 2

#2
David_MA Profile Picture

David_MA 213 Super User 2026 Season 2

#3
Mohsin Ali Profile Picture

Mohsin Ali 151

Last 30 days Overall leaderboard

Featured topics

Known issue with browser automation in Power Automate for Desktop on Google Chrome 146 and 147
Share your ideas and struggles with building Power Automate flows!
Survey: Power Automate mobile app
How to Ask for Help with Your Power Automate Workflow
Start and wait for an approval action
Restore a deleted flow
List of actions cheat sheet for Power Automate Desktop
Welcome to the Power Automate forum!

Product updates

Microsoft Power Platform Community release plans