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Launch new Microsoft Edge not proceeding

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Posted on by Twrigglesworth1

Hello,

We are running a desktop flow to sign in to Autotask. When we start the flow with 'Launch new Microsoft Edge' on a Server 2019 box which is where the other flow creating new users run from.

Edge opens but does not proceed to the next step.

Screenshot 2024-05-09 204350.png

I tried with Chrome and got exactly the same thing. Can anyone advise why this is and how to fix/get around it.

I put some error handling to continue if it fails and the next step just failed with.

Correlation Id: 0f018077-0ed1-42fd-86d5-9a5f2c510454

Exception of type 'Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Common.Exceptions.BrowserLaunchException' was thrown.: Microsoft.Flow.RPA.Desktop.Modules.SDK.Extended.Exceptions.InternalActionException: Failed to assume control of Microsoft Edge. Edge was launched but could not get the active tab within the remaining timeout period (59 seconds).

I increased the time out to 10 minuets and got the same this.

Any help would be really appreciated.

Kind regards

Tom

Categories:

Power Automate Desktop

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Deenuji_Loganathan_ 6,250 Super User 2025 Season 2 on at

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Hi @Twrigglesworth1

Please try the troubleshooting steps which mentioned in the below link.

https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-automate/desktop-flows/failed-to-assume-control-of-edge-chrome-firefox-error

Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn 👥

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VishnuReddy1997 2,656 Super User 2025 Season 2 on at

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Hi @Twrigglesworth1 ,

Just try removing and adding the Power Automate Desktop extensions as shown in below image.
Even though it doesnt work,just restart your sytem and then try.

If above two are not working just try the solutions as below.

(Note:- if you got your solution you can mark as solution and gives kudos)

Thanks & Regards
Vishnu Reddy

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pradeepvarma 55 on at

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Please check if extensions are properly installed and enabled or not in respective browser.
Then, verify the browser version if it is supported with PAD or not.

If above don't work, Try to uninstall the extensions and reinstall both PAD and the browser extensions. It should work.

If it works for you, kindly mark it as a solution.

Regards,
Pradeep Varma
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