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Session Id : SJzusv1kjgnKYDmtFwVH8r
Power Automate - Power Automate Desktop
Unanswered

Launch new Microsoft Edge not proceeding

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Posted on 9 May 2024 19:53:54 by

Hello, 

 

We are running a desktop flow to sign in to Autotask. When we start the flow with 'Launch new Microsoft Edge' on a Server 2019 box which is where the other flow creating new users run from.

 

Edge opens but does not proceed to the next step.

 

Screenshot 2024-05-09 204350.png

 

I tried with Chrome and got exactly the same thing. Can anyone advise why this is and how to fix/get around it. 

 

I put some error handling to continue if it fails and the next step just failed with.

 

Correlation Id: 0f018077-0ed1-42fd-86d5-9a5f2c510454

Exception of type 'Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Common.Exceptions.BrowserLaunchException' was thrown.: Microsoft.Flow.RPA.Desktop.Modules.SDK.Extended.Exceptions.InternalActionException: Failed to assume control of Microsoft Edge. Edge was launched but could not get the active tab within the remaining timeout period (59 seconds).

 

I increased the time out to 10 minuets and got the same this.

 

Any help would be really appreciated.

 

Kind regards

Tom

  • pradeepvarma Profile Picture
    55 on 10 May 2024 at 08:49:15
    Re: Launch new Microsoft Edge not proceeding

    Please check if extensions are properly installed and enabled or not in respective browser.

    Then, verify the browser version if it is supported with PAD or not.

     

    If above don't work, Try to uninstall the extensions and reinstall both PAD and the browser extensions. It should work.

     

    If it works for you, kindly mark it as a solution.

     

    Regards,

    Pradeep Varma

    Follow on LinkedIn

  • VishnuReddy1997 Profile Picture
    2,324 Super User 2025 Season 1 on 10 May 2024 at 02:02:53
    Re: Launch new Microsoft Edge not proceeding

    Hi @Twrigglesworth1 ,

     

    Just try removing and adding the Power Automate Desktop extensions as shown in below image.

    VishnuReddy1997_0-1715306270138.pngVishnuReddy1997_1-1715306287033.png

    Even though it doesnt work,just restart your sytem and then try.

     

    If above two are not working just try the solutions as below.

     

    VishnuReddy1997_2-1715306425118.png

     

    (Note:- if you got your solution you can mark as solution and gives kudos)


    Thanks & Regards

    Vishnu Reddy

     

     

     

  • Deenuji_Loganathan_ Profile Picture
    6,105 Super User 2025 Season 1 on 09 May 2024 at 22:24:27
    Re: Launch new Microsoft Edge not proceeding

    Hi @Twrigglesworth1 

     

    Please try the troubleshooting steps which mentioned in the below link.

     

    https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-automate/desktop-flows/failed-to-assume-control-of-edge-chrome-firefox-error 


    Thanks,
    Deenuji Loganathan 👩‍💻
    Automation Evangelist 🤖
    Follow me on LinkedIn 👥

    -------------------------------------------------------------------------------------------------------------
    If I've helped solve your query, kindly mark my response as the solution ✔ and give it a thumbs up!👍 Your feedback supports future seekers 🚀

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