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Power Platform Community / Forums / Power Pages / Power Virtual Agent an...
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Power Virtual Agent and Portals - keep conversation between pages

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Posted on by 9,482 Most Valuable Professional

I am following the documentation to display a virtual agent chat bot to my Portals and looks ok if I wanted to have it in a single page, but that doesn't full-fill my requirement 

 

I need to display it in every page, so for this I am adding the iframe in the Tracking Code, that's fine I can now see my chat in every page, but it this is loading a new iframe, it doesn't keep the session, if I start a conversation, navigate to a different page, it will load a blank conversation instead of keeping my session / conversation

 

is there a way to keep that session?

 

Created chat using the following:

https://docs.microsoft.com/en-us/power-virtual-agents/publication-connect-bot-to-web-channels

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