InternalServerError(BadGateWay) In AI Builder while Processing the PDF

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Posted on by AGK02_Ganesh

I am facing above issue and it was retried multiple time and it got failed.

Same PDF I was processed after some with any issue.

{
"error": {
"code": "0x80048d0f",
"message": "{\"operationStatus\":\"Error\",\"error\":{\"type\":\"Error\",\"code\":\"DependencyFailure\",\"message\":\"An unexpected error occurred.\\r\\nStatus: 200 (OK)\\r\\nErrorCode: InternalServerError\\r\\n\\r\\nAdditional Information:\\r\\nAdditionInformation: InternalServerError: An unexpected error occurred.\\r\\n\\r\\nDetails:\\r\\nInternalServerError: An unexpected error occurred.\\r\\n\\r\\nRaw:\\r\\n{\\\"code\\\":\\\"InternalServerError\\\",\\\"message\\\":\\\"An unexpected error occurred.\\\",\\\"details\\\":[{\\\"code\\\":\\\"InternalServerError\\\",\\\"message\\\":\\\"An unexpected error occurred.\\\"}]}\\r\\n\\r\\nContent:\\r\\n\\r\\n\\r\\nHeaders:\\r\\nx-envoy-upstream-service-time: 22\\r\\napim-request-id: d35e9701-8cfb-478c-a1d8-e0e3741fd629\\r\\nStrict-Transport-Security: max-age=31536000; includeSubDomains; preload\\r\\nX-Content-Type-Options: nosniff\\r\\nx-ms-region: REDACTED\\r\\nDate: Thu, 04 May 2023 08:54:45 GMT\\r\\nContent-Length: 271\\r\\nContent-Type: application/json; charset=utf-8\\r\\n\",\"properties\":{\"BackendErrorCode\":\"InternalServerError\",\"DependencyHttpStatusCode\":\"500\"}},\"predictionId\":null}"
}
}

Please help me in this topics

@Nived_Nambiar @Ahammad_Riyaz

Categories:

Power Automate Desktop

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Nived_Nambiar 18,129 Super User 2025 Season 2 on at

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Hi @AGK02_Ganesh

I think some system issue from microsoft while calling the action, could u restart the flow after sometime and see whether it works ?

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AGK02_Ganesh 7 on at

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@Nived_Nambiar Thank you.

There is one more error message we are getting in AI Builder. do you have any limitation in AI builder to process the more than 10 PDF at a time.

{
  "error": {
    "code": "0x80048d0b",
    "message": "{\"operationStatus\":\"Error\",\"error\":{\"type\":\"Error\",\"code\":\"InvalidPredictionInput\",\"message\":\"Encountered an issue when reaching Form Recognizer: InvalidRequest\",\"properties\":{\"BackendErrorCode\":\"InvalidInferenceInput\",\"DependencyHttpStatusCode\":\"400\"},\"innerErrors\":[{\"scope\":\"Record\",\"target\":null,\"code\":\"InvalidRecord\",\"type\":\"Error\",\"properties\":{\"ErrorCode\":\"InvalidRequest\",\"MlIssueCode\":\"InvalidRecord\"}}]},\"predictionId\":null}"
  }
}

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Nived_Nambiar 18,129 Super User 2025 Season 2 on at

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Hi @AGK02_Ganesh

Check this documentation

https://learn.microsoft.com/en-us/ai-builder/form-processing-model-requirements#requirements

Hope this helps !

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AGK02_Ganesh 7 on at

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@Nived_Nambiar

I am not using AI builder more than that limitation. But still getting error message while processing PDF.

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