web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / InternalServerError(Ba...
Power Automate
Unanswered

InternalServerError(BadGateWay) In AI Builder while Processing the PDF

(0) ShareShare
ReportReport
Posted on by 7

AGK02_Ganesh_0-1683343140678.png

I am facing above issue and it was retried multiple time and it got failed.

 

Same PDF I was processed after some with any issue.

 

{
"error": {
"code": "0x80048d0f",
"message": "{\"operationStatus\":\"Error\",\"error\":{\"type\":\"Error\",\"code\":\"DependencyFailure\",\"message\":\"An unexpected error occurred.\\r\\nStatus: 200 (OK)\\r\\nErrorCode: InternalServerError\\r\\n\\r\\nAdditional Information:\\r\\nAdditionInformation: InternalServerError: An unexpected error occurred.\\r\\n\\r\\nDetails:\\r\\nInternalServerError: An unexpected error occurred.\\r\\n\\r\\nRaw:\\r\\n{\\\"code\\\":\\\"InternalServerError\\\",\\\"message\\\":\\\"An unexpected error occurred.\\\",\\\"details\\\":[{\\\"code\\\":\\\"InternalServerError\\\",\\\"message\\\":\\\"An unexpected error occurred.\\\"}]}\\r\\n\\r\\nContent:\\r\\n\\r\\n\\r\\nHeaders:\\r\\nx-envoy-upstream-service-time: 22\\r\\napim-request-id: d35e9701-8cfb-478c-a1d8-e0e3741fd629\\r\\nStrict-Transport-Security: max-age=31536000; includeSubDomains; preload\\r\\nX-Content-Type-Options: nosniff\\r\\nx-ms-region: REDACTED\\r\\nDate: Thu, 04 May 2023 08:54:45 GMT\\r\\nContent-Length: 271\\r\\nContent-Type: application/json; charset=utf-8\\r\\n\",\"properties\":{\"BackendErrorCode\":\"InternalServerError\",\"DependencyHttpStatusCode\":\"500\"}},\"predictionId\":null}"
}
}

 

Please help me in this topics 

 

@Nived_Nambiar @Ahammad_Riyaz 

I have the same question (0)
  • Nived_Nambiar Profile Picture
    18,129 Super User 2025 Season 2 on at

    Hi @AGK02_Ganesh 

     

    I think some system issue from microsoft while calling the action, could u restart the flow after sometime and see whether it works ?

  • AGK02_Ganesh Profile Picture
    7 on at

    @Nived_Nambiar  Thank you.

     

    There is one more error message we are getting in AI Builder. do you have any limitation in AI builder to process the more than 10 PDF at a time.

     

    {
      "error": {
        "code""0x80048d0b",
        "message""{\"operationStatus\":\"Error\",\"error\":{\"type\":\"Error\",\"code\":\"InvalidPredictionInput\",\"message\":\"Encountered an issue when reaching Form Recognizer: InvalidRequest\",\"properties\":{\"BackendErrorCode\":\"InvalidInferenceInput\",\"DependencyHttpStatusCode\":\"400\"},\"innerErrors\":[{\"scope\":\"Record\",\"target\":null,\"code\":\"InvalidRecord\",\"type\":\"Error\",\"properties\":{\"ErrorCode\":\"InvalidRequest\",\"MlIssueCode\":\"InvalidRecord\"}}]},\"predictionId\":null}"
      }
    }
     
     
  • Nived_Nambiar Profile Picture
    18,129 Super User 2025 Season 2 on at

    Hi @AGK02_Ganesh 

     

    Check this documentation 

     

    https://learn.microsoft.com/en-us/ai-builder/form-processing-model-requirements#requirements

     

    Hope this helps !

     

  • AGK02_Ganesh Profile Picture
    7 on at

    @Nived_Nambiar 

     

    I am not using AI builder more than that limitation. But still getting error message while processing PDF.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 503 Super User 2025 Season 2

#2
Tomac Profile Picture

Tomac 321 Moderator

#3
abm abm Profile Picture

abm abm 237 Most Valuable Professional

Last 30 days Overall leaderboard