Screen keeps loading forever when importing solution

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Posted on by johnjohnPter

1,811 Super User 2024 Season 1

I have a solution which integrate with sharepoint sites & lists, now I exported the solution inside the Dev , but when i tried to import it inside prod environment , the screen keeps loading instead of showing the environment variables for the sites and lists, as follow:-

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Nour Abuzaid 43 on at

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Your import hangs because the environment variables screen can’t load — usually due to:

Broken SharePoint connection → Re-authenticate the SharePoint connection in prod.
Browser/session issue → Try Incognito or another browser.
Missing variable/connection reference → Create them in prod before importing.

Quick fix: Pre-create the needed environment variables and connection references in prod, then re-import.

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johnjohnPter 1,811 Super User 2024 Season 1 on at

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@Nour Abuzaid i tired incognito mode + all the connection are connected and reauthnticated,,, but still the same issue.. also all the environment variables are there as this is not the first time i do the import on prod for the same solution,

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Ram Prakash Duraisamy 5,593 Super User 2025 Season 2 on at

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Hi @johnjohnPter

Navigate to https://make.powerapps.com

Click Connections

Select SharePoint and Create and Authenticate Connection

Now then try to import the soluitons

Please mark as answer if my suggestion helps.
Subscribe here for More Useful videos : https://www.youtube.com/@rampprakash3991

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johnjohnPter 1,811 Super User 2024 Season 1 on at

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@Ram Prakash i did that i only have a connection to sharepoint i recreate a new connection during the import but still same issue.. i think there is an issue from Microsoft ...

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Nour Abuzaid 43 on at

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From the screenshot, it seems there’s bad metadata in the solution, so we need to identify it.
Double-check: Make sure all connections and environment variables are already created in production with the same names as in development before importing the solution.
Check the browser console: Open DevTools (F12) → Console tab during the import to see if there’s a JavaScript error pointing to a specific variable or connection.
Minimize the solution in dev: Remove unused components, keeping only those that have changes or are required (including their dependencies), to reduce the solution size and potential issues.

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CU14081519-3 2 on at

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Im getting the exact same issue.

Did you end up resolving, im thinking it has something to do with microsoft as well.

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johnjohnPter 1,811 Super User 2024 Season 1 on at

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@CU14081519-3 no still the same issue, i do not think there is anything we can do, as seems it is something at the microsoft end..

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toomuchcoffee1122 114 on at

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I have been experiencing this issue also. Microsoft are aware and have posted a support ticket with some potential solutions.

We are currently trying them to see if they fix the issue, but so far no luck.

5507762 | Power Platform admin center

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