Bing Map not showing for other users

(0) Share

Report

Posted on by luuminhvuong93

300

I created this app like the "Site Inspection" sample app,

However when I share to other users , they cannot see the map . Only my account can see it.

Is this because the Bing Key Map is a basic one?

Categories:

Building Power Apps

I have the same question (0)

All responses (14)

Answers (0)

sephilli on at

Like (0)

Report

Hello @luuminhvuong93,

I don't think it is the Bing Maps Key.
Can you share the formula that you are using to create the URL for map image?
For example, in the Site Inspection sample app, one image control might have its Image property set to ...

"http://dev.virtualearth.net/REST/V1/Imagery/Map/Road/" & Concatenate(Gallery3.Selected.Address," ",Gallery3.Selected.City," ",Gallery3.Selected.State) & "?key=<bing_maps_key>"

Was this reply helpful? Yes No
luuminhvuong93 300 on at

Like (0)

Report

Hi @sephilli
Thanks for replying to my question.
Below is the photo of what I did . The map shows perfectly when I open on my phone (iPhone 7 by the way)
I shared this app to my team member, every thing works fine except for the map image , which does not show ever.
He is using the
The app required lat and long to be recorded into sharepoint list, so he submit the record and I can see that the location is still working fine because the column geocodes were not blank.

Was this reply helpful? Yes No
sephilli on at

Like (0)

Report

I may have been initially wrong.

Interestingly, using your api key, I entered....

https://dev.virtualearth.net/REST/V1/Imagery/Map/Road/47.619048,-122.35384/15?mapSize=596,252&pp=47.619048,-122.35384;&key=AuteB9UgKL910FC9_uCXByM6y6jt5KD4-8Pcsx4js1vQdzj-8gI9T0PbjpfQ6i1k

....into chrome and got a 401 Error for Invalid Credentials. (If I used a key in a sample powerapp, the image was rendered)

If you enter the url with your key into chrome in Incognito mode, will you see the image?

By chance, what application type did you use to create the Bing Key? As outlined here, Dev/Test can only be used by "Applications used by authenticated enterprise users (employees or agents of the enterprise) over a private network."
It may be worthwhile to create a new key with an application type Website or Other Public Mobile App.

Was this reply helpful? Yes No

luuminhvuong93

300 on at

Like (0)

Report

Hi @sephilli

Basically I tried 2 keys.

1st is " Education "
2nd is " Basic / Other Public Mobile App

Both of them worked on my phone & email account. But not on my teammate's

PowerApps

Key: AuteB9UgKL91OFC9_uCXByM6y6jt5KD4-8Pcsx4js1vQdzj-8gI9T0PbjpfQ6i1k
Application Url:
Key type: Basic / Other Public Mobile App
Created date: 01/10/2018
Expiration date: None
Key Status: Enabled

Update
Copy key Usage Report

ExcelGeocoding

Key: AiangfBl-JKPOjBIRsOUpRyghC7lHciH7Yo7jz1zFyHWwDcKoUEzCCPwu4TCJqG1
Application Url:
Key type: Basic / Education
Created date: 10/11/2017
Expiration date: None
Key Status: Enabled

Update
Copy key Usage Repor

Was this reply helpful? Yes No

luuminhvuong93 300 on at

Like (0)

Report

@sephilli
BTW I tried your link and paste into Chrome. It got an error because you typed the wrong key.
I copy and pasted my key bing map again and it is working normally

Was this reply helpful? Yes No
v-monli-msft on at

Like (1)

Report

Hi @luuminhvuong93,

Is this happening to all your users that has been shared with this app? Would you tell them to try with other devices? Also, notice them to click on Allow the Location when they open the app.

Regards,

Mona

Was this reply helpful? Yes No
luuminhvuong93 300 on at

Like (0)

Report

Hi @v-monli-msft
I tried on another Iphone and it does not work at all. No image was shown.
Only on my phone 😞

Was this reply helpful? Yes No
luuminhvuong93 300 on at

Like (0)

Report

@v-monli-msft
The location was allowed . Using another member account, on the column data I still get the Latitude and Longitude shown just not the bing map image .
I tested on many people

Was this reply helpful? Yes No
sephilli on at

Like (0)

Report

On someone's device that is NOT working, can you please post a session ID? To get one on mobile, open the app and try to get the missing image(s), exit the app, go to the hamburger menu at the top left, click session details, and copy the ID in the popup dialog.

I can look at that to possibly help diagnose this further.

Also in the meantime, trying to think outside the box, this may be a credentials issue that has nothing to do with bing maps. So with that in mind, the other users have read-write access to the Sharepoint accounts you were mentioning? Maybe there is some other feature in your app that no one but you has access to?

Was this reply helpful? Yes No
luuminhvuong93 300 on at

Like (0)

Report

@sephilli
Thanks for helping with this case,
I would like to further clarify this:
- I created a sharepoint list and create an app with Powerapps
- then I added the other team members into this sharepoint and share this app access
-all of them (5 people) could not see any Map Image. Only works on my account.
-The location is always allowed. The app captured the latitude and longitude in the sharepoint column data.

-> Not sure what could block them from seeing the bing map?

This is a very simple app, 90% like the "Site Inspection".

Below is the session ID from the phone of my member. (using Samsung Galaxy Note 😎

Was this reply helpful? Yes No