Hi,
I'm working with Co-Pilot Studio to integrate our Zendesk Guides, allowing employees to search all of our content directly. Some content is restricted to logged-in users assigned to specific segments, so the bot needs to parse both public and restricted content.
We have multiple Help Centers, and by using the appropriate subdomains, I’ve successfully connected them all. I’ve selected only the "Articles" table for synchronization, as it contains the relevant content. The connection appears to be working, and I can preview the content successfully:
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