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22Hi,
Working on process reviews for my organisation and have found myself trying to use microsoft forms to move forms that require completion and authorisation between shared mail boxes within my org. We want the responses to be returnd to the original mail box in e-mail format that be easily read. So far I have managed to develop forms, use branches questions and have managed to power automate form so they move successfully between shared maiboxes. The completed form comes back into the original mailbox in a decent readable format. I can successfully power automate form that dont use branches questions.
So far so good but I am having trouble power automating forms where I have used branched questions.
I have used yes no or no questions and build a basic form to test. When testing I can send links to the form, go into the shared mail box and complete the form. The response in my forms looks right with all the questions I have selected showing but the response e-mail that goes into the mailbox is not right. I have attached a copy of my basic test flow and the basic response is below.
Name: Flo Flop
Student number: 1234567
Do you like ice cream: Yes
What is your favourite pudding:
Is there anything else we need to know: Nothing.
I am assuming I have set conditions wrong in my flow.
That I have got this far is a miracle as I am not an IT personal at all. My organisation are happy to allow us to use forms and power automate but dont offer training and just use it but they dont offer help in developing things.
Its a real shame as if we could get this set up it would really improve the service we offer to both internal and external customers.
Can anyone advise or point me to some trouble shooting resources for using power automate to create flows for form with branched questions.
PP
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