web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / How to get actual name...
Power Automate
Unanswered

How to get actual name in Assigned To field in ServiceNow

(0) ShareShare
ReportReport
Posted on by 36

I'm getting alphanumeric value in "assigned_to" field after the List Record step in ServiceNow. I need to get the actual string value. Tried to use "Search User" in Office360 step but not able to work. Please help.

yupabs_1-1643949798834.png

 

yupabs_0-1643949773579.png

 

Categories:
I have the same question (0)
  • VictorIvanidze Profile Picture
    13,079 on at

    Try to use "Get user profile (V2)" action.

  • yupabs Profile Picture
    36 on at

    Hello @VictorIvanidze , tried that as well. Actually, I found the the solution. It is the same step but Record Type = User passing that alphanumeric value and will give details of the profile from ServiceNow. Thanks

  • terrydotson1966 Profile Picture
    2 on at

    @yupabs - Can you share with a print screen how you were able to resolve this as I am trying to figure that out myself.  Thanks!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 304

#2
David_MA Profile Picture

David_MA 245 Super User 2026 Season 1

#3
Expiscornovus Profile Picture

Expiscornovus 243 Most Valuable Professional

Last 30 days Overall leaderboard