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Power Platform Community / Forums / Power Automate / Unable to select form ...
Power Automate
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Unable to select form responders address in approval condition email when in switch case

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Posted on by 4

Hi there user community,

 

I am building a flow that utilises a switch case to route approvals to the correct academic tutor, depending on the unit title. The flow is kicked off by a MS Form response completed a the student.

 

I am finding that the approval condition 'if yes' will not allow me to access the form responder's email address to send them the outcome of the approval. I think that this might be because the approval is nested inside a switch case. In the images below I indicate where I expect to be able to select the email address. All I am offered at the moment is the approver email. 

 

Is there any way that I can get to the form responder's email address as I can in the simplified flow?

 

Thanks in advance

 

Rob

Case with no form responder's email addressCase with no form responder's email addressFlow with no case where I can access the email addressFlow with no case where I can access the email address

 

 

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  • Verified answer
    v-xida-msft Profile Picture
    Microsoft Employee on at

    Hi @bobbyscott,

     

    Could you please share a full screenshot of your flow's configuration?

    Further, do you click the "See more" button of "Get response details" within right Dynamic content panel?

     

    I have made a test on my side and don't have the issue that you mentioned. Within "If/yes" branch of Approval Condition, add a "Send an email" action. Select To field input box, then click "See more" button of "Get response details" within right Dynamic content panel as below:2.JPG

    Then the Responder's Email dynamic content would be shown up as below:3.JPG

     

     

     

     

    Best regards,

    Kris

  • bobbyscott Profile Picture
    4 on at

    Hi Kris,

     

    The See More button has come to the rescue. I've not noticed it before nor had to use it. I'm glad I can access the fields I need to complete my flow. Thanks for taking the time to provide an answer.

     

    Rob

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