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Power Platform Community / Forums / Power Automate / Is it possible to send...
Power Automate
Answered

Is it possible to send emails in plaintext?

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Posted on by 628

I am trying to send an email in plaintext. Basically the user fills out a MS form, this form fires off a flow that sends in an email into the IBC FootPrints Service Core to create a ticket with details pre-filled.

 

The problem? Sending these emails in HTML keeps resulting in the fields not being processed correctly. Sending in plaintext from my own email works, but when I try to remove the HTML code in the flow everything just gets stacked together once emailed.

 

Screenshot 2020-10-22 071654.png

 

However instead of something structured see the following:

Screenshot 2020-10-22 071845.png

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  • Verified answer
    fchopo Profile Picture
    8,003 Moderator on at

    Hello @dlprentice 

    Currently it's not possible to send an email in plain text. You could vote for this feature in the Power Automate Ideas: https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Option-to-send-a-plain-text-email-rather-than-HTML-in-365-Send/idi-p/407680

     

    Hope it helps!

    Ferran

  • hboardman Profile Picture
    4 on at

    "You cannot do that" is not a solution.

     

     

  • IMACIO Profile Picture
    14 on at

    Wow! This is very frustrating - I am having the same issue. I'm trying to send an email to an outside vendors helpdesk app but it can only read/parse plain text emails. 

  • greenbeanrr Profile Picture
    2 on at

    Please make a solution for this.

  • Verified answer
    VictorIvanidze Profile Picture
    13,079 on at

    There exists a solution - you can send an email as a plain text using MS GRAPH request.

  • HarleyUser Profile Picture
    2 on at

    This worked for me.  In Power Automate there is an action called HTML to text.  It converted the body of my HTML email to plain text to insert into another program.  

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