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Power Platform Community / Forums / Power Automate - Building Flows / Is it possible to send...
Power Automate - Building Flows
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Is it possible to send emails in plaintext?

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Posted on by dlprentice 626

I am trying to send an email in plaintext. Basically the user fills out a MS form, this form fires off a flow that sends in an email into the IBC FootPrints Service Core to create a ticket with details pre-filled.

 

The problem? Sending these emails in HTML keeps resulting in the fields not being processed correctly. Sending in plaintext from my own email works, but when I try to remove the HTML code in the flow everything just gets stacked together once emailed.

 

Screenshot 2020-10-22 071654.png

 

However instead of something structured see the following:

Screenshot 2020-10-22 071845.png

  • HarleyUser Profile Picture
    HarleyUser 2 on at
    Re: Is it possible to send emails in plaintext?

    This worked for me.  In Power Automate there is an action called HTML to text.  It converted the body of my HTML email to plain text to insert into another program.  

  • Verified answer
    VictorIvanidze Profile Picture
    VictorIvanidze 12,463 on at
    Re: Is it possible to send emails in plaintext?

    There exists a solution - you can send an email as a plain text using MS GRAPH request.

  • greenbeanrr Profile Picture
    greenbeanrr 2 on at
    Re: Is it possible to send emails in plaintext?

    Please make a solution for this.

  • IMACIO Profile Picture
    IMACIO 14 on at
    Re: Is it possible to send emails in plaintext?

    Wow! This is very frustrating - I am having the same issue. I'm trying to send an email to an outside vendors helpdesk app but it can only read/parse plain text emails. 

  • hboardman Profile Picture
    hboardman 4 on at
    Re: Is it possible to send emails in plaintext?

    "You cannot do that" is not a solution.

     

     

  • Verified answer
    fchopo Profile Picture
    fchopo 7,968 Super User 2025 Season 1 on at
    Re: Is it possible to send emails in plaintext?

    Hello @dlprentice 

    Currently it's not possible to send an email in plain text. You could vote for this feature in the Power Automate Ideas: https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Option-to-send-a-plain-text-email-rather-than-HTML-in-365-Send/idi-p/407680

     

    Hope it helps!

    Ferran

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