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PowerApp will not send email using PowerAutomate when other users are using the app. It will only send emails when the creator of the PowerAutomate Flow/PowerApp (me) uses the app.

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Posted on by Community Power Pla... Microsoft Employee

Hi,

I am having issues with using PowerAutomate to email from my PowerApp.

The PowerApp intends to allow the App user to input an 'Action', a 'Date for the Action to be Completed by', and allow them to search for the person's email which is then selected, this then emails this information to that person.

This currently all works when I (the creator of the PowerAutomate Flow)(which is a 'Send_an_HTTP_request_to_SharePoint'), use the app to email someone.

However, when another user (non-creator of the PowerApp or PowerAutomate Flow) tries to send an email, it does not work. And I receive a PowerAutomate error with the error message:

'Not well formatted JSON stream.
clientRequestId: 837f14c9-6cd8-4b8a-88e5-e10038d33e35
serviceRequestId: ec2f9fa0-c09c-3000-56a8-6041958e21fa'

I have attached the image:

- of the error code

- the current PowerAutomate Flow

- the current PowerApp

Any help is much appreciated.

Thanks,

Luke

PowerApp Help Pow...

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Building Power Apps

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BCBuizer 22,852 Super User 2026 Season 2 on at

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Hi @Anonymous ,

Why not use the standard Send Email action in the Office 365 Outlook connector? https://learn.microsoft.com/en-us/connectors/office365/#send-an-email-(v2)

This can even be added to the Power App, sending mails directly from the app instead of using Power Automate.

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Community Power Pla... Microsoft Employee on at

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Hi @BCBuizer ,

Good suggestion.
Please can you give me an example of how I can include everything I currently need to be within that email using this function? For example how can I use concat function to get all of the different data within the body of the email?

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BCBuizer 22,852 Super User 2026 Season 2 on at

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Hi @Anonymous ,

Below is an example of the function with all static values. Of course they can be replaced with references to make them dynamic. Only the first three arguments are mandatory and everything in the curly braces is optional, so may be left out:

Office365Outlook.SendEmailV2( "To@email.com", "Subject", "Body", { From: "From@email.com", Cc: "CC@email.com", Bcc: "BCC@email.com", Importance: "Normal", Sensitivity: "Public", ReplyTo: "ReplyTo@email.com", IsHTML: true, Attachments: [{Name: "Name", ContentBytes: "ContentBytes"}] } )

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Community Power Pla... Microsoft Employee on at

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Hi @BCBuizer

Please could you advise how I can make the data dynamic within that code?
For example, for:
To"@email.com" I need that to pull from the selected email in the combobox in my app.
"Body" needs to contain both the static data of some generic text, but then also dynamic data such as TextInputs.
From"@email.com" needs to pull from the current app user's email.

Please advise how i can include all of this. All of the data I need to put into the email is in the attached screenshots of my app.

Thank you,

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BCBuizer 22,852 Super User 2026 Season 2 on at

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Hi @Anonymous ,

You can simply replace the arguments with the parts of the formula you are currently using to trigger the flow.

If you share the formula in text format, I can help with that. Typing it over from the screenshot in your opening post is just asking for mistakes 🙂

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