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Power Automate - Power Automate Desktop
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PAD send email via Outlook fail with 2 contact address

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Posted on by 24
I have a workflow in PAD to send emails from a list, and it's working.
 
However, the workflow fails if the user goes into Outlook and saves two contacts with the same email address.
 
Example:
John
joaoX@gmail.com
 
John X
joaoX@gmail.com
 
Workaround: Go to Outlook contacts and delete the duplicate emails.
 
 
I recorded a video showing the error.
 
I even discovered it again.
 
The error only happens with the following combination of factors:
 
a. Having 2 contacts with the same email
b. Having 2 mailboxes linked in Outlook
 
 
 
 
I would like a definitive solution DIRECTLY in the workflow.
 
Because the user might forget and add a duplicate contact again.
 
PAD - LOG - FAIL MESSAGE:
"
ID de Correlação: 67807a05-a6c9-4ce3-87f5-c4c0a3b6c644
Uma exceção foi acionada pelo destino de uma chamada.: Microsoft.PowerPlatform.PowerAutomate.Desktop.Actions.SDK.ActionException: Falha ao enviar mensagem de email ---> System.Reflection.TargetInvocationException: Uma exceção foi acionada pelo destino de uma chamada. ---> System.Runtime.InteropServices.COMException: O Outlook não reconhece um ou mais nomes
   --- Fim do rastreamento de pilha de exceções internas ---
   em System.RuntimeType.InvokeDispMethod(String name, BindingFlags invokeAttr, Object target, Object[] args, Boolean[] byrefModifiers, Int32 culture, String[] namedParameters)
   em System.RuntimeType.InvokeMember(String name, BindingFlags bindingFlags, Binder binder, Object target, Object[] providedArgs, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParams)
   em System.Type.InvokeMember(String name, BindingFlags invokeAttr, Binder binder, Object target, Object[] args, CultureInfo culture)
   em Microsoft.Flow.RPA.Desktop.Modules.Outlook.Actions.OutlookActions.InvokeMethod(Object o, String methodName, Object[] methodArgs)
   em Microsoft.Flow.RPA.Desktop.Modules.Outlook.Actions.OutlookActions.SendEmailThroughOutlook(Variant outlookInstance, Variant account, Variant from, Variant to, Variant cc, Variant bcc, Variant subject, Variant body, Variant attachments, Boolean isBodyHtml, Boolean isDraft, Int32 sendEmailFrom)
   --- Fim do rastreamento de pilha de exceções internas ---
   em Microsoft.Flow.RPA.Desktop.Modules.Outlook.Actions.SendEmailThroughOutlook.Execute(ActionContext context)
   em Microsoft.Flow.RPA.Desktop.Robin.Engine.Execution.ActionRunner.Run(IActionStatement statement, Dictionary`2 inputArguments, Dictionary`2 outputArguments)
"
 
 
I have the same question (0)
  • trice602 Profile Picture
    15,315 Super User 2025 Season 2 on at
    PAD send email via Outlook fail with 2 contact address
    Hi there!
     
    I was unable to duplicate the issue.  These are different email addresses and in your send email action, if you are using the email addresses separated by semicolon, works in testing.
     
    The "display name" is irrelevant in the action itself.  
     
    joaoX@gmail.comjoaoX@mail.com
     

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  • Samir-TIEtherna Profile Picture
    24 on at
    PAD send email via Outlook fail with 2 contact address
     
    I made a mistake typing the email here.
    I've already fixed it.
    I recorded a video showing the error.
     
    I even discovered it again.
    The error only happens with the following combination of factors:
    a. Having 2 contacts with the same email
    b. Having 2 mailboxes linked in Outlook

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