Looking for Ideas

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Posted on 12 Oct 2022 14:09:15 by VeeLearnMSFT

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I am looking to boost my productity with Power Virtual Agents. So far I was able to build a bot that can fetch documents, calculate hourly rates based off of input, trigger phrace to give me a link to a frequently used website. HTTP request to look up data from public APIs. I want to keep on adding but I am running out of ideas. Would someone please provide some feedback and give me ideas of how they are using their bot to enhance productivity. Thank you for reading.

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peterswimm Moderator on 12 Oct 2022 at 15:20:50

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Re: Looking for Ideas

Then I would strongly consider ticket look ups, updates, and creation.

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DiegoPeres 327 on 12 Oct 2022 at 15:19:36

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Re: Looking for Ideas

Hi @VeeLearnMSFT
We have some bots that I support,
bots to answer questions related to HR, IT, internal events.
Our main bot is IT related, where users can register and query status of calls, knowledge base on the main known problems, register requests for both IT and business in a simple and efficient way.
A topic that generates a lot of engagement is related to ideas, what employees would like to have in the bot, this makes the chatbot increasingly complete with processes that meet the users.
The registration is recorded in a dataverse table and the bot support team contacts the users to understand the need and build the topics.

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peterswimm Moderator on 12 Oct 2022 at 15:06:16

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Re: Looking for Ideas

Who is the audience for this bot?
A couple of ideas off the top of my head:

Ticket viewer, creation
Notes or reminders
Daily standup
Weather
Lunch suggestion

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