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How do you reply to someone who has replied to your forum post?

Posted on by 381
I'm having a heck of a hard time with this new forum. Is it at all possible to respond to someone who has responded to your post? 
 
Am I in the right place to ask this question? 
 
OMG - and PLEASE tell me there's a setting to properly put the last comment at THE BOTTOM of the post. Why does Microsoft insist on changing decades-long standards of communication?? 
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  • Suggested answer
    SaiRT14 Profile Picture
    SaiRT14 571 on at
    How do you reply to someone who has replied to your forum post?
    I can get quick reply from Community support group -  try - You might also find a Community Support or Forum Feedback section specifically for feedback on the forum’s design and functionality.
     
     
  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 967 on at
    How do you reply to someone who has replied to your forum post?
     
    Recent Update !
     
    Currently they are looking to provide that feature.
     
    Can refer the below post for reference:
     
     
    Thanks.
  • anthonys123 Profile Picture
    anthonys123 381 on at
    How do you reply to someone who has replied to your forum post?
    @Vinoth Selvam I'm trying that but it doesn't do anything (as mentioned previously). Are people seeing different versions of the forum? 
  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 967 on at
    How do you reply to someone who has replied to your forum post?
    We can only reply to the Post. Presently cannot reply to someone directly.
     
    Just mention the name of the person and reply to the Post.
  • allan_t Profile Picture
    allan_t 298 on at
    How do you reply to someone who has replied to your forum post?
    I agree with your frustration.  I've spent the last 15 minutes trying to find out what I was doing wrong because I couldn't tag a person who asked a question in my forum post.   
     
    This new forum format is a big step backwards in my opinion.  
  • anthonys123 Profile Picture
    anthonys123 381 on at
    How do you reply to someone who has replied to your forum post?
    Ok - so apparently the answer is that you can't?    
    You cannot respond to someone in a technical support forum? I mean... WTAF? Hasn't this feature been present since the literal creation of the internet?  
     
    I just do not understand how Microsoft could release (has the perpetual habit of releasing) a half-baked replacement for stuff that works perfectly fine. 
     
    I'd genuinely like to understand how this company operates. Nearly every day, I am struggling with something Microsoft has changed for no good reason. Things are just broken everywhere I turn. There are no observable benefits to me whatsoever; only an increasing level of confusion and frustration (for myself, my boss, and my entire company) as I need to push my assigned tasks further and further down the road.  
  • Expiscornovus Profile Picture
    Expiscornovus 30,384 on at
    How do you reply to someone who has replied to your forum post?
    I totally agree with you guys that it is missing those features when having a conversation with multiple people in a single thread, it would be useful to get those back 🙂
     
    I was just trying to understand how you were using that feature in the previous forum. Like mentioned, I never used that feature. I only used the @ symbol to reply to somebody in the previous forum.
  • lbendlin Profile Picture
    lbendlin 7,726 on at
    How do you reply to someone who has replied to your forum post?
    @Expiscornovus (yeah, I know, funny)  - often threads involve more than two people and you want to make sure the participants of the discussion know who a particular response is addressed to.
  • anthonys123 Profile Picture
    anthonys123 381 on at
    How do you reply to someone who has replied to your forum post?
    @Expiscornovus There is no option to reply to you and I'm pretty sure just using the @ symbol does nothing. 
     
    And, because your particular name is a longer unfamiliar word, it's not very easy to ensure I've typed it correctly. Why isn't there just a REPLY button below the comments like there used to be? 
     
    Moreover, I'm not even getting any notifications about these posts in my own topic even though I have all notifications enabled. This site is absolute trash now. Hopefully more people move over to Reddit.  
     
  • Expiscornovus Profile Picture
    Expiscornovus 30,384 on at
    How do you reply to someone who has replied to your forum post?
    @lbendlin, out of interest, what is/was the benefit of replying to an individual post in the old forums?
     
    I never used that because afaik posts in a thread where sorted on post date descending in the old forums. Or did you guys use that feature because it trigger a notification to the user? 🙂

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