web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Problem importing mode...
Power Automate
Unanswered

Problem importing models using Solutions

(0) ShareShare
ReportReport
Posted on by _jesan_ 40

I'm having problems trying to import some models when imported from a Sandbox environment to production using a Solution.

 

I have 3 models in the solution, but two of them are not working correctly and one of them is working correctly.

 

I tried the instructions recommended here =>Common issues and resolutions for AI Builder - AI Builder | Microsoft Docs but I got the same error.

 

Below some screenshots of the issue

 

_jesan__0-1620060269808.png

_jesan__1-1620060346654.png

 

 

Categories:
AI Builder
I have the same question (0)
  • JoeF-MSFT Profile Picture
    JoeF-MSFT Microsoft Employee on at

    Hi @_jesan_,

     

    Thanks for the message and apologies for the inconvenience.

     

    Have you tried the sequence of actions from the link you shared a few times? It can take more than a couple retries until all the models are imported correctly. I know retrying is cumbersome. We're working on improving this experience.

    If you tried a few times and are still facing these errors, please write us at aihelpen@microsoft.com and we can assist.

  • _jesan_ Profile Picture
    _jesan_ 40 on at

    Thank you, Joe, I've tried several times in 3 days. I'm going to try it a few times again, otherwise, I'll send an email.

     

    Thank you so much!

  • _jesan_ Profile Picture
    _jesan_ 40 on at

    We've decided to use only the model that was being imported correctly to the production environment (3 models are the same fields, only different collections) but now we've uploaded all the collections into one model when we import the solution the model stays on "Importing" status. This status has already 8 hours with no changes. 

     

    Am I doing something wrong?

    _jesan__0-1620327093988.png

     

  • JoeF-MSFT Profile Picture
    JoeF-MSFT Microsoft Employee on at

    Hi @_jesan_,

     

    Sorry about this. Please send us an email to aihelpen@microsoft.com and we'll be able to help. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
David_MA Profile Picture

David_MA 246 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 176

#3
Haque Profile Picture

Haque 157

Last 30 days Overall leaderboard

Featured topics

Known issue with browser automation in Power Automate for Desktop on Google Chrome 146 and 147
Share your ideas and struggles with building Power Automate flows!
Survey: Power Automate mobile app
How to Ask for Help with Your Power Automate Workflow
Flows are not visible for users who sign in with their personal accounts
Start and wait for an approval action
Restore a deleted flow
List of actions cheat sheet for Power Automate Desktop
Welcome to the Power Automate forum!

Product updates

Microsoft Power Platform Community release plans