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Hi there,
I have a cloud workflow. When new email with attachments arrives in a MS365 group mailbox, the workflow save the attachments to Sharepoint document libarary of the group. The workflow had been working well with no problem for over a year. Recently when I happened to check the running history, it has never run anymore after March 29, 2024.
I recreated a testing workflow, with only 2 steps, when new email arrives in the group mailbox, it triggers a reply email. Then I sent several testing email to the monitored mailbox, the testing workflow never been triggered. The running history kept blank, but the testing emails have been received in the mailbox.
I changed the monitored mailbox to a user mailbox instead of a group mailbox, the workflow was succesfully triggered then.
The account I connected is the global admin, and as I said, the workflow had been worked well. Is there any change in the policy, that group mailbox won't be able to be monitored with Power Automate workflow?
Thanks!
I contacted MS support. After two Teams meeting and several hour's working between the meetings. Conclusion was: "When a new email arrives (V3)" doesn't trigger on MS group mailbox any more. That was proved by change the monitored group mailbox to individule mailbox, and the support team's screenshot of a Copilot answer. No other trigger can monitor group mailbox found yet.
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