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AI Builder Training and retraining have visual problems

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Posted on by luan_eike

Hello Everybody,

I'm training new documents, but isn't possible because when i zoom in on documents, the tables "minimize" and not possible to view.

It is the table in page 1 no zoom:

it is the same table but with zoom:

the print no drafts:

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AI Builder

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plarrue Moderator on at

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Hi @luan_eike ,

Thanks for reaching out, indeed it's a strange behavior.

Would it be possible to send us your samples aihelpen@microsoft.com so we can repro on our end?

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luan_eike 25 on at

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Hi @plarrue,

I sent the mail, the support response very fast, requesting more samples. Please, i need train documents for our customers. Is there nothing for me to try while the support review the problem?

Thanks in advance

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plarrue Moderator on at

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Hi @luan_eike ,

We are investigating on your issue and will come back to you shortly.

thanks

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plarrue Moderator on at

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Hi @luan_eike
We have discovered an issue regarding the display/rendering of multi-page PDFs. Our team is actively working on resolving it, but at this time, I am unable to provide an estimated time for when it will be fixed.

Thanks for your patience.

Regards

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luan_eike 25 on at

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Hi @plarrue,

Ok, I'm waiting for your return.

Thanks for your help and your team.

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luan_eike 25 on at

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Hi, @plarrue

Any good news? Our customers are pressing us.

Sorry for the charge, but it's urgent.

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JacobOlson12344 27 on at

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This is not a full solution but I have noticed that if you full screen the browser tab, you can get a small amount of zoom into the document without the pages overlapping.

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luan_eike 25 on at

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Hi, @plarrue and @JacobOlson12344

I may have discovered the problem, I changed the HTML code and discovered this:

When HEIGHT is on, have a zoom bug:

When HEIGHT is off, don't have bug:

I copied the CSS params: size 709.250x885 and replicated with HEIGHT on.

With HEIGHT on and CSS size x885, I can zoom on page without bug.

I can work like this, but i need the answer when it is solved.

Thanks for time, everybody

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plarrue Moderator on at

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Hi @luan_eike ,

The ongoing solution is being implemented and is expected to be released on Friday 14th of July.
I invite you to try again after this date.
Sorry for the inconvenience and thank you for your patience.
Regards,

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plarrue Moderator on at

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Hi @luan_eike

We have resolved this issue and we thank you for your patience.

Regards

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