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Power Platform Community / Forums / Power Automate / Problems with Power Au...
Power Automate
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Problems with Power Automate Approval - opens in web instead of embeded in Outlook on pc or on Outlook Web

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Posted on by PowerTegga 77

Hi.

 

Suddenly Approvals doesn't work directly in Outlook web or in Outlook on PC for a customer.

 

When I test with my user in Outlook web it works:

 
 

error 1.png

 

For the other users, it looks like this in both Outlook web and the app:

error 2.png

Anyone know what is wrong here?

Categories:
Using flows
I have the same question (0)
  • Verified answer
    annajhaveri Profile Picture
    annajhaveri 8,531 Most Valuable Professional on at

    @PowerTegga  has there been any email security or filtering been implemented in your tenant, it looks like actionable messages are blocked due to that. We have faced this issue before where Mimecast was blocking the actionable messages, so we had to create exceptions for emails that are sent from maccount@microsoft.com email address.

  • PowerTegga Profile Picture
    PowerTegga 77 on at

    Thanks for your reply, @annajhaveri . We will check it out and see if it solves the problem 🙂

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