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Power automate is not capturing UI elements on web page

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I'm working on a website where I have to click on a few buttons, and once I've done that, a screen will appear with two windows split in half, and I have to click on the checkboxes on both sides of those windows. The action of clicking a checkbox works on all other accounts, however it fails to work on one specific account. I choose the backend selector for each account using the same rationale, and the account which is not working also use the same selectors. Any ideas on how I might use power automate to accomplish this?

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